Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
We are seeking enthusiastic individuals to join our team as Crew Members. As a Crew Member, you will play a vital role in providing exceptional customer service and ensuring a positive dining experience for our guests. If you are passionate about food, enjoy working in a fast-paced environment, and have excellent communication skills, we would love to hear from you.
Duties:
- Greet customers with a friendly and welcoming attitude
- Take customer orders accurately and efficiently using the Aloha POS system
- Maintain cleanliness and sanitation standards in the dining area.
- Provide exceptional customer service by addressing customer inquiries and concerns
- Follow all company policies and procedures regarding food handling, safety, and hygiene
Qualifications:
- Previous experience in customer service is preferred but not required
- Strong interpersonal skills with the ability to communicate effectively with customers and team members
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic knowledge of food handling and safety regulations
- Willingness to learn and take direction from supervisors
- Ability to stand for long periods of time and lift up to 25 pounds
Join our team today and be part of a dynamic organization that values teamwork, growth, and providing exceptional service to our customers. Apply now!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 15 – 35 per week
Benefits:
Restaurant type:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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