Customer Service Trainer jobs in High Point, NC

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Production operator
  • Harland Clarke Customer Engagement Solutions
  • High Point, NC FULL_TIME
  • Company Description

    Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the many thousand businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily.

    We are recognized as leading providers of incentives, advertising, marketing services, transaction solutions, customer data and cross-channel campaign management, and intelligent media delivery that create millions of customer touch points annually for their clients.

    For more information, visit http : / / www.vericast.com or follow Vericast on LinkedIn.

    Job Description

    Join our fabulous printing team in High Point, NC!

    Harland Clarke, a Vericast brand, offers a year-round TEMPERATURE CONTROLLED, BRIGHT, CLEAN manufacturing printing team-based environment.

    Here are just some of the benefits we offer after 30 days :

    • Your choice of Medical, Dental and Vision plans
    • 401(k) plan with Employer Match
    • Generous Paid Time Off
    • Holiday Pay (Eligible right away)
    • Tuition Assistance after 90 days
    • $750.00 for Referring a Friend

    Position Summary

    Harland Clarke, a Vericast business, is looking to add a Production Operator (DCIS) to the 2nd shift team. Typically works Monday - Friday, 3 : 00 PM - 11 : 30 PM.

    Key Duties / Responsibilities

    • Load DCIS feeder with stock, tags, and duplicates.
    • Inspect finished print products for quality to include damaged documents, double tags, duplicates, alignment, and name verification.
    • Gather and transfer finished product from conveyor to designated areas.
    • Perform minor maintenance functions such as cleaning print sensors, cleaning belts, inspecting hoses for leaks, and inspecting for worn parts.
    • Other duties as assigned

    Decision Making : Mechanical troubleshooting, production / priority decisions relating to maintenance and quality

    Qualifications

    Experience / Skills / Abilities Required :

    Average to above average mechanical ability helpful.

    Physical Requirements / Working Conditions : Manufacturing Environment - walking, standing, bending, twisting, grasping, reaching above and below shoulder, lifting up to 35 pounds on a regular basis and up to 70 pounds on occasion.

    Must wear hearing protection on the production floor.

    Additional Information

    • Hourly Pay Rate : $16.00 , plus $1.25 hourly shift differential (2nd shift)
    • Employer subsidized on-site medical clinic

    The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

    Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K plan and generous PTO allowance.

    A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

    At Vericast, we dont just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community.

    As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law.

    Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.

    com. EEO is the law. To review your rights under Equal Employment Opportunity please visit : www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf.

    Last updated : 2024-04-23

  • Just Posted

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Customer Service
  • Dev Restaurants LLC
  • High Point, NC FULL_TIME
  • Customer ServiceAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking an...
  • 13 Days Ago

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Customer Service
  • THE NEW-INDY GROUP
  • High Point, NC OTHER
  • Job Details Level: Experienced Job Location: NC - High Point (1) - High Point, NC Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Job Shift: First Shift Job Category: Custom...
  • 1 Month Ago

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Cashier/Customer Service
  • Shinko Grill
  • High Point, NC PART_TIME,FULL_TIME
  • Motivated Cashier is needed at Shinko Grill. Looking for someone who is reliable, hardworking, and looking to advance his/her career in the restaurant industry. Pay is based on experience. Open availa...
  • 15 Days Ago

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Customer Service Representative
  • C0503 Waste Industries, LLC
  • High Point, NC FULL_TIME
  • The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer ...
  • 15 Days Ago

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Customer Sales and Service Representative
  • Furniture Solutions Network
  • High Point, NC FULL_TIME
  • SummaryThe Customer Sales and Service representative administers claims and manages interaction with customers by reviewing all customer claims, supporting photos, and customer information and documen...
  • 16 Days Ago

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0 Customer Service Trainer jobs found in High Point, NC area

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Field Application Specialist - HammerHead
  • The Toro Company
  • High Point, NC
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Quality Specialist
  • CSL Plasma
  • Winston Salem, NC
  • Responsibilities Mgr Center * Has overall authority for center operations production goals, monitor net yields, and impl...
  • 4/24/2024 12:00:00 AM

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Quality Specialist
  • CSL
  • Winston Salem, NC
  • Responsibilities: Mgr Center •Has overall authority for center operations production goals, monitor net yields, and impl...
  • 4/24/2024 12:00:00 AM

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Personal Trainer
  • Gold's Gym
  • Jamestown, NC
  • Personal Trainer Job Description: Gold's Gym Personal Trainers provide customized fitness programs to our members while ...
  • 4/23/2024 12:00:00 AM

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GAC and Guilford County Learn To Swim Instructor (Water Safety Instructor)-Roster
  • City of Greensboro, NC
  • Greensboro, NC
  • Salary: $15.91 Hourly Location : Greensboro Coliseum 1921 W Gate City Blvd Greensboro, NC Job Type: Active Roster Tempor...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Ascend Learning, Inc.
  • Burlington, NC
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO03349 Showi...
  • 4/21/2024 12:00:00 AM

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Travel Nurse (Faculty), Health Sciences
  • Forsyth Technical Community College
  • Winston Salem, NC
  • The travel nurse for Health Sciences will join a diverse team tasked with addressing fluctuating staffing needs. As a fu...
  • 4/21/2024 12:00:00 AM

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Diesel Reefer Technician
  • Ryder System
  • GREENSBORO, NC
  • Position Description Immediately hiring a Permanent Full Time Reefer Technician to support our Truck Fleet at Ryder in G...
  • 4/20/2024 12:00:00 AM

High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America. High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,597 to $66,083
High Point, North Carolina area prices
were up 1.5% from a year ago

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