Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
ABOUT OUR COMPANY
Maximum Canine is a full service dog training, behavior, fitness, and nutrition center located in Deer Park NY. Our rapidly growing company is focused on fostering a strong community of individuals that have the best interests of dogs and their humans in mind.
POSITION SUMMARY
Maximum Canine is looking to add experienced dog trainers to learn and grow with our team! There is plenty of room for long term growth and education for the right candidate. The ideal candidate is experienced in handling dogs with various temperaments, breeds, ages, and sizes and working through issues including, but not limited to, basic and advanced obedience, distractions, and behavioral concerns such as reactivity, resource guarding, anxiety, and aggression. We consider ourselves reward-based balanced trainers with an emphasis on the relationship between dog and handler. Candidates should be able to adapt to the learning styles of both owners and dogs and be able to adjust training style to meet the needs of the dog in front of them.
RESPONSIBILITIES
QUALIFICATIONS
WORKING CONDITIONS
Trainers will be expected to work indoors and outdoors in all weather. Nights, weekends, and holiday hours will be required, and the work schedule will vary. Travel may also be required.
PHYSICAL REQUIREMENTS
Candidates must be capable of lifting and carrying up to 90lbs. Must be able to perform physical activities associated with training a dog inside and outside in all weather conditions.
COMPENSATION
Flexible, competitive benefits available based on experience.
Job Type: Full-time
Pay: From $39,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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