Customer Service Trainer jobs in Lansing, MI

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service
  • Popeye's Louisiana Kitchen | Bean Enterprises
  • Lansing, MI FULL_TIME
  • Position Overview

    As a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking and filling orders; keeping your area clean and stocked; and for insuring product holding times are properly labeled. The Cashier must always be warm and sincere to the guests while performing the required tasks in a quick and efficient manner, always being aware of the guests waiting to be served. You may need to provide explanations or assurance to new guests about how to best enjoy their dining experience.

    Qualifications

    • A smiling face, an upbeat attitude, be sociable and outgoing
    • Possess good customer service and cash handling skills
    • To be dependable and trustworthy
    • Stand for up to 8 hours
    • Able to lift 50 pounds
    • Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists


    Brand: Popeye's Louisiana Kitchen
    Address: Saginaw / MLK, Lansing, US MI 48910 Lansing, MI - 48910
    Property Description: 8747 - Lansing
    Property Number: 8747
  • 3 Days Ago

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Customer Service
  • Sa Automotive Ltd Llc
  • Owosso, MI FULL_TIME
  • POSITION SUMMARY: Customer Service is responsible for handling all incoming customer orders and insure on time delivery. RESPONSIBILITIES/DUTIES: Responsible for checking customer portals each morning...
  • 4 Days Ago

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Customer Service
  • Bean Enterprises
  • Lansing, MI FULL_TIME
  • Position OverviewAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking a...
  • 5 Days Ago

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Guest Service Representative / Customer Service
  • Nothing Bundt Cakes #320
  • Okemos, MI PART_TIME
  • The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cake...
  • 24 Days Ago

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Customer Service/Sales
  • The Home Depot
  • Lansing, MI FULL_TIME
  • Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn ...
  • 10 Days Ago

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Customer Service Representative
  • McLaren Rental
  • Owosso, MI FULL_TIME
  • Company Description: At McLaren Rent-All, we pride ourselves on being the premier destination for all your rental needs. Whether you're tackling heavy-duty construction projects, home improvements, or...
  • 10 Days Ago

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0 Customer Service Trainer jobs found in Lansing, MI area

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Field Service Rep-National Hiring
  • Canon Business Process Services
  • Lansing, MI
  • Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling i...
  • 4/19/2024 12:00:00 AM

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Greeter
  • Walmart
  • Lansing, MI
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Call Agent
  • Adecco Staffing, USA
  • East Lansing, MI
  • Adecco is assisting a local customer in recruiting for work from home Customer Service Agent job in Lansing, Michigan!Th...
  • 4/19/2024 12:00:00 AM

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Entrepreneurial Agency Owner
  • AAA-The Auto Club Group
  • Lansing, MI
  • AAA - The Auto Club Group, is seeking ambitious, business-minded, and visionary Entrepreneurial Agency Owners to join ou...
  • 4/18/2024 12:00:00 AM

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Physical Therapist
  • Memorial Healthcare
  • Owosso, MI
  • Memorial Healthcare Physical Therapist (Outpatient) Location: Owosso, MI Shift Type: Days Shift Times: N/a Type: Permane...
  • 4/17/2024 12:00:00 AM

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Member Service Representative
  • CASE Credit Union
  • Lansing, MI
  • (Please complete application in its entirety) Want to work somewhere where you make a difference? CASE Credit Union is l...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Court One Athletic Clubs
  • East Lansing, MI
  • Job Description Job Description Do you have the desire to work in a fast-paced, fun environment, interacting with a dive...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • SNI Companies
  • "Customer Service Representative" 19.25 per hour plus monthly bonus SNI Companies has partnered with an Austin based Aut...
  • 4/15/2024 12:00:00 AM

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,550 to $67,406
Lansing, Michigan area prices
were up 1.3% from a year ago

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Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
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The specific duties of customer service representatives vary by industry.
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