Customer Service Trainer jobs in Lima, OH
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer Service
- Versa Pak
-
Celina, OH
FULL_TIME
-
Employees in Customer Service are responsible for responding to customer inquiries, initiating all orders received for production and performing a variety of duties relative to customer service in accordance with company policies and procedures.General Responsibilities:
- Be a champion of the Versa Pak core values to customers and staff
- Interact with customers in a friendly manner and work to understand their needs
- Provide accurate, valid and complete information by using the appropriate tools and resources
Job Tasks:- Maintain proficiency in all customer service related processes and procedures
- Answer and transfer phone calls to the relevant department as needed
- Initiate and manage the product data collection process – blends, information required for orders, and applications.
- Ensure timely and clear communications with customers, handling sales emails
- Refer customers to supervisor or more experienced employees when necessary
- Provide customers with detailed information on products
- Manage customer communications throughout the entire process
- Follow through with quote samples and follow-ups
- Keep records of customer interactions and actions taken
- Generate product quotes and update existing quotes as necessary
- Provide tracking information to customers
- Adhere to communication procedures, guidelines and policies
- Support sales team with special projects and preparations
Knowledge and Skills:- Able to read, write, and speak English
- Consistently deliver friendly service to customers
- Possess a basic understanding of computers programs such as Microsoft Word
- Strong time management skills.
- Excellent problem solving skills
- Organized and have the ability to multitask effectively
- 20 Days Ago
Customer Service Representative
- S&G Stores
-
Minster, OH
FULL_TIME
- Summary: Serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly mana...
- 18 Days Ago
Customer Service Representative
- Delphos Granite Works
-
Delphos, OH
PART_TIME
- Delphos Granite Works is looking to hire a part-time, 9:00 a.m. to 3:00 p.m. Customer Service Representative. This person needs to be a team player, have great communication skills, must be detail ori...
- 19 Days Ago
Store Customer Service
- The Sherwin-Williams Company
-
Saint Marys, OH
FULL_TIME
- This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
- 21 Days Ago
Customer Service Representative
- Novolex
-
Coldwater, OH
FULL_TIME
- Why Choose Us? Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial ...
- 22 Days Ago
Customer service representative
- Circle K
-
Saint Marys, OH
FULL_TIME
- Store 4705661 : 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift / Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representativ...
- Just Posted
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0 Customer Service Trainer jobs found in Lima, OH area
Cook
- Raising Cane's
-
Findlay, OH
- Overview: NEW Findlay location Now Hiring Cooks! Starting hiring pay range (based on location, experience, qualification...
- 4/25/2024 12:00:00 AM
Customer Support Center - Service Specialist
- PERRY proTECH
-
Lima, OH
- Job Description Job Description Have you ever wanted to be an Employee Owner? We are looking for a motivated and custome...
- 4/25/2024 12:00:00 AM
Entry Level Customer Service Representative
- Blessed Soutions
-
Lakeview, OH
- Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
- 4/25/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Delphos, OH
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Maintenance
- Lincoln Electric Automation, Inc.
-
Coldwater, OH
- Job Description Job Description Position Summary: Responsible for performing diversified duties to install, troubleshoot...
- 4/22/2024 12:00:00 AM
Patient Accounts Services Representative
- Acclaim Healthcare Management
-
Lima, OH
- PATIENT ACCOUNTS SERVICES REPRESENTATIVEAcclaim Healthcare ManagementofLima, OHis seeking to hire afull-time Patient Acc...
- 4/22/2024 12:00:00 AM
Bilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
-
Lima, OH
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
- 2/8/2024 12:00:00 AM
Bather / Groomer Trainee
- PetSmart
-
Findlay, OH
- YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
- 12/29/2017 12:00:00 AM
About Lima, Ohio
Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo.
As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831.
The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,196 to $65,525
Lima, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019