Customer Service Trainer jobs in Lowell, MA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Customer Service Trainer jobs

S
Lead Customer Service Expert
  • Super Service Today
  • Wilmington, MA FULL_TIME
  • Super Service Today is the perfect place for those who want to be part of a fast-paced environment, grow their career, and receive competitive benefits. Our company offers a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential.
    You can be part of a growing, successful team that has already made a positive difference in the lives of many satisfied customers. Join us today and let's make a difference together!

    What We Offer:
    Plenty of advancement opportunities
    Paid training (huge personal development opportunity)
    Growth opportunities

    Paid holidays and vacations (for FT)
    Medical/Dental/Vision (for FT)
    Your birthday is paid

    Your Skill Set:
    You love to serve and help others

    Strong communication skills

    Strong organizational skills

    Challenge yourself and you want to learn and even be cross-trained to become a greater asset to this growing company

    Be Coachable

    What the Job Entails:
    Answer inbound phone calls and book appointments for our customers
    Place outbound phone calls to convert marketing leads into customers
    Be a team player and help out wherever it is necessary
    Be willing to learn, grow and take on more responsibilities
    You understand the importance of serving others (your team members and our clients)
  • 2 Days Ago
Apply this Job
S
Lead Customer Service Expert
  • Super Service Today
  • Wilmington, MA FULL_TIME
  • Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, S...
  • 16 Days Ago
Apply this Job
S
Customer Service Reps/Dispatcher - Bilingual
  • Super Service Today
  • Wilmington, MA OTHER
  • Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, S...
  • 6 Days Ago
Apply this Job
F
Production Coordinator - HVAC Dispatcher - Customer Service Representative
  • Frank's Heating Service
  • Tewksbury, MA FULL_TIME
  • Frank's Heating Service of Tewksbury, MA is looking to hire a full-time Production Coordinator - HVAC Dispatcher - Customer Service Representative. Are you the kind of person who wishes everyone would...
  • 1 Month Ago
Apply this Job
S
Customer Service/Dispatcher Nights and Weekend (Massachusetts Only)
  • Super Service Today
  • Wilmington, MA PART_TIME
  • Super Service Today, Inc has been in business since 2010 and we are just getting started.Do you have a passion for serving and offering the highest level of integrity and service? Do you like being pa...
  • 20 Days Ago
Apply this Job
G
Customer Service
  • Globe Life
  • Burlington, MA FULL_TIME
  • We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
  • 29 Days Ago
Apply this Job
View All Customer Service Trainer Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Customer Service Trainer jobs found in Lowell, MA area

C
Customer Service Team Leader
  • Choice Fitness Elite
  • Peabody, MA
  • Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
  • 4/17/2024 12:00:00 AM
Apply this job
B
Patient Access Representative
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/17/2024 12:00:00 AM
Apply this job
C
Senior Customer Relationship Manager
  • Catapult Sports Ltd
  • Boston, MA
  • **Senior Customer Relationship Manager** at Catapult Sports Boston, MA Our mission is to improve the performance of athl...
  • 4/16/2024 12:00:00 AM
Apply this job
B
Customer Service Representative, 20Hrs Evening, Sign on Bonus Eligible, Food Service
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/16/2024 12:00:00 AM
Apply this job
B
Patient Access Representative - Urology MAPS
  • Beth Israel Lahey Health
  • Cambridge, MA
  • **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
  • 4/14/2024 12:00:00 AM
Apply this job
B
Patient Service Representative - Ambulatory Float Pool 40hrs/wk
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/14/2024 12:00:00 AM
Apply this job
B
Patient Access Representative M-F 32 Hours
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/14/2024 12:00:00 AM
Apply this job
B
Patient Access Representative 40 Hour Days
  • Beth Israel Lahey Health
  • Boston, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 4/14/2024 12:00:00 AM
Apply this job
View All Customer Service Trainer Jobs

About Lowell, Massachusetts

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$54,719 to $75,971
Lowell, Massachusetts area prices
were up 1.6% from a year ago
View detail

What does a Customer Service Trainer do?

Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019