Customer Service Trainer jobs in Lubbock, TX

### Customer Service Representative

#### Duties:
- Provide exceptional customer service to clients via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a professional and timely manner
- Communicate with customers to understand their needs and provide appropriate solutions
- Upsell products and services to maximize sales opportunities
- Analyze customer accounts and provide accurate information regarding billing, payments, and account updates
- Maintain customer records by updating account information and documenting interactions

#### Skills:
- Experience with outbound calling and sales techniques
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide effective solutions
- Excellent phone etiquette and active listening skills
- Proven track record of meeting or exceeding sales targets

As a Customer Service Representative, you will be the first point of contact for our valued customers. Your role is crucial in ensuring customer satisfaction and building strong relationships with our clients. If you are a motivated individual with excellent communication skills and a passion for providing exceptional service, we would love to hear from you.

Please note that this is not a remote position. The successful candidate must be available to work at our office location.

If you meet the qualifications listed above and are ready to join our dynamic team, please submit your application through our online portal. We look forward to reviewing your application.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Expected hours: 40 per week

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Lubbock, TX 79401: Relocate before starting work (Required)

Work Location: In person