Customer Service Trainer jobs in Manchester, NH
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Entry Level Traveling Customer Trainer
- Reynolds and Reynolds
-
Manchester, NH
FULL_TIME
-
Position description:
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.
Training:
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements:- Bachelor's degree or equivalent experience
- Ability to travel 80% of the time
- Outgoing, friendly personality
- Strong written and verbal communication skills
- Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Professional development and training
- Promotion from within
- 28 Days Ago
Customer Service
- Globe Life American Income Division
-
Manchester, NH
FULL_TIME
- We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
- 22 Days Ago
Customer Service Representative
- Circle K
-
Keene, NH
FULL_TIME
- Store 4707257: 410 West St, Keene, New Hampshire 03431Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. ...
- 18 Days Ago
Customer Service / Inside Sales
- PICA Manufacturing Solutions
-
derry, NH
FULL_TIME
- Customer Service / Inside SalesJob Description:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service / Inside Sales Representative. In this role, yo...
- 18 Days Ago
Customer Service Rep
- LoanMax Title Loans
-
Manchester, NH
FULL_TIME
- LoanMax Title LoansJob Description:Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehic...
- 18 Days Ago
Customer Service Representative
- Dal-Tile Corp.
-
Derry, NH
FULL_TIME
- Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such...
- 21 Days Ago
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0 Customer Service Trainer jobs found in Manchester, NH area
Elliot Health Systems - Physical Therapist (Pelvic Floor) - Outpatient - Full Time
- Elliot Health
-
Manchester, NH
- Come work at the best place to give and receive care! Job Description: Rivers Edge Outpatient Rehab Manchester NH Pelvic...
- 4/26/2024 12:00:00 AM
Elliot Health System - Speech Pathologist - Outpatient at Holt Ave - Full Time
- Elliot Health
-
Manchester, NH
- Come work at the best place to give and receive care! Job Description: Speech Language Pathologist – Rehab at Holt Ave -...
- 4/26/2024 12:00:00 AM
Patient Access Representative - MAPS Center for Women
- Beth Israel Lahey Health
-
Cambridge, MA
- **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
- 4/26/2024 12:00:00 AM
Elliot Health System - Physical Therapist - Inpatient - Full Time
- Elliot Health
-
Manchester, NH
- Come work at the best place to give and receive care! Job Description: Rehabilitation Services – Inpatient Elliot Rehabi...
- 4/26/2024 12:00:00 AM
Elliot Health Systems - Physical Therapist - Inpatient Rehab - Per Diem
- Elliot Health
-
Manchester, NH
- Come work at the best place to give and receive care! Job Description: Rehabilitation Services – Inpatient Elliot Rehabi...
- 4/26/2024 12:00:00 AM
Patient Access Representative
- Beth Israel Lahey Health
-
Londonderry, NH
- **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
- 4/25/2024 12:00:00 AM
Patient Access Representative - Urology MAPS
- Beth Israel Lahey Health
-
Cambridge, MA
- **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
- 4/24/2024 12:00:00 AM
Strategic / Major Account Executive
- Centric Business Systems - powered by UBEO
-
Manchester, NH
- UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Strategi...
- 4/23/2024 12:00:00 AM
About Manchester, New Hampshire
Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. As of the 2010 census the city had a population of 109,565, up slightly to 111,196 in a 2017 estimate. The combined Manchester-Nashua Metropolitan Area had a 2010 population of 400,721.
Manchester is, along with Nashua, one of two seats of Hillsborough County, the state's most populous. Manchester lies near the northern end of the Northeast megalopolis and straddles the banks of the Merrimack Rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$51,359 to $71,305
Manchester, New Hampshire area prices
were up 1.4% from a year ago
were up 1.4% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019