Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
GUARANTEED SERVICE is a full-service Heating, Cooling and Plumbing Company that services most of New Jersey and Staten Island. We are looking for a highly professional and efficient Customer Service Representative to join our growing team. We focus on residential, and some light commercial. We provide maintenance, service, and installation for our customers’ Heating, Cooling, Plumbing and Electrical systems.
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Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Customer Service Trainer jobs found in New Brunswick, NJ area