Customer Service Trainer jobs in New Haven, CT
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Entry Level Traveling Customer Trainer
- Reynolds and Reynolds
-
New Haven, CT
FULL_TIME
-
Position description:
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.
Training:
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements:- Bachelor's degree or equivalent experience
- Ability to travel 80% of the time
- Outgoing, friendly personality
- Strong written and verbal communication skills
- Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Professional development and training
- Promotion from within
- 23 Days Ago
Automotive Customer Service Advisor
- Pep Boys
-
Hamden, CT
FULL_TIME
- Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the servi...
- 15 Days Ago
Automotive Customer Service Advisor
- Auto Plus
-
Hamden, CT
FULL_TIME
- Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the servi...
- 15 Days Ago
Customer Service Representative (FT)
- Tri City Appliance, Heating and Cooling and Plumbing
-
Milford, CT
FULL_TIME
- Growing HVAC/Plumbing & Appliance company seeking motivated and organized full-time Customer Service Representative. Must be excellent at multi-tasking and possess a positive attitude. Computer skills...
- 15 Days Ago
Auto Body Customer Service
- Town & County Auto Body Collision Center
-
North Haven, CT
FULL_TIME
- JOB SUMMARYThe Auto Body Customer Service Liason is responsible for providing excellent customer service to customers of Town & County Auto Body Collision Center. This requires establishing strong cus...
- 15 Days Ago
Customer Service Associate
- FCP Euro
-
Milford, CT
FULL_TIME
- FCP Euro is hiring a Customer Service Associate for our service center in Milford, CT. Customer Service is at the heart of FCP Euro. It's been a part of our core values since day one and we continue t...
- 17 Days Ago
Filters
- Current Active Filter
- New Haven, CT
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Customer Service Trainer jobs found in New Haven, CT area
Fitness Professionals
- StretchLab
-
New Haven, CT
- Job Description Job Description 🎉 Join Our Growing Team at Stretchlab's Newest Location in Branford, CT! 🎉 Are you a f...
- 4/23/2024 12:00:00 AM
Personal Trainer
- StretchLab
-
New Haven, CT
- Job Description Job Description ATTENTION NEW HAVEN TRAINERS!! We are opening a new location in Branford CT!! 💼 Join Ou...
- 4/23/2024 12:00:00 AM
Customer Service Collections Agent
- Sunrise Credit Services
-
Melville, NY
- Job Description Job Description Are you looking for a flexible work schedule? Are you looking for a steady source of inc...
- 4/21/2024 12:00:00 AM
Customer Service Specialist & Dance Instructor
- LETS DANCE LLC
-
New Britain, CT
- Job Description Job Description Benefits: 401(k) matching Company parties Competitive salary Opportunity for advancement...
- 4/21/2024 12:00:00 AM
Customer Service Specialist & Dance Instructor
- LETS DANCE LLC
-
Glastonbury, CT
- Job Description Job Description Benefits: 401(k) matching Bonus based on performance Company parties Flexible schedule H...
- 4/21/2024 12:00:00 AM
Customer Service Specialist & Dance Instructor
- LETS DANCE LLC
-
Glastonbury, CT
- Job Description Job Description Share your passion of working with people. Teaching social skills and confidence through...
- 4/21/2024 12:00:00 AM
Customer Service Specialist & Dance Instructor
- LETS DANCE LLC
-
Bloomfield, CT
- Job Description Job Description Benefits: 401(k) matching Company parties Competitive salary Flexible schedule Opportuni...
- 4/21/2024 12:00:00 AM
Customer Service Specialist & Dance Instructor
- LETS DANCE LLC
-
Bloomfield, CT
- Job Description Job Description Share your passion of working with people. Teaching social skills and confidence through...
- 4/21/2024 12:00:00 AM
About New Haven, Connecticut
New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010.
New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$54,117 to $75,135
New Haven, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019