Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Join Farmers Insurance - Quayle Agency, a reputable insurance agency located in Pocatello, Idaho. We are seeking a dedicated and enthusiastic Customer Service and Sales Representative to join our team.
As an integral part of our agency, you will provide exceptional customer service while assisting clients with their insurance needs.
In this role, you will be responsible for building positive relationships with clients, answering their inquiries, and providing insurance quotes.
Your excellent communication skills, attention to detail, and problem-solving abilities will be key as you handle a wide range of customer service tasks, including policy updates, claim assistance, and billing inquiries.
If you are a self-motivated individual with a passion for providing exceptional customer service and want to be part of a dynamic team, apply today!
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Mon-Fri Schedule
Responsibilities
Requirement
Last updated : 2024-04-11
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0 Customer Service Trainer jobs found in Pocatello, ID area