Customer Service Trainer jobs in Poughkeepsie, NY

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer service and
  • British Swim School
  • Fishkill, NY FULL_TIME
  • Sales and Customer Service

    Part Time - Hudson Valley

    British Swim School Hudson Valley is looking for an additional Sales and Service Representative to join our growing team.

    We are seeking an enthusiastic, detail oriented professional to deliver exceptional customer service, ensuring all experiences are personable and memorable.

    Knowledge, Skills and Ability

    • Enthusiastic, assertive personality with strong sales and customer service skills.
    • Effectively communicate with customers and employees, bilingual is a plus.
    • Disciplined to follow schedules, policies and procedures of British Swim School.
    • Able to multi-task using phone systems and appropriate computer programs.

    Roles and Responsibilities

    • Provide a best-in-class customer service experience to new and existing customers.
    • Meet enrollment goals through telephone calls, online chats and emails.
    • Research and stay informed of current and upcoming events and promotions.
    • Resolve customer issues and complaints, identify and escalate priority issues.
    • Provide customers with product and service information.
    • Process payments, changes, move-ups, orders, forms and applications accurately into the system.
    • Manage class schedules in scheduling software (JackRabbit) based on the needs of business and instructor availability.
    • Attend staff meetings and ongoing training, coaching and role playing as requested by the Franchise Business Owner.

    Qualifications

    • Customer service and sales experience.
    • College Degree preferred.

    Compensation : $13.00 - $15.00 per hour

    Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life.

    Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills.

    The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of 'Survival of the Littlest' for their local families.

    Why join British Swim School?

    • Safe & happy work environment - where else might you get to sing at work?
    • Flexible work schedules and hours - making this a great role for students, parents and anyone with a busy lifestyle!
    • Rewarding job with competitive pay - all while making a true difference in your community!

    Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

    All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

    Last updated : 2024-03-06

  • 20 Days Ago

A
Customer service
  • American Red Cross
  • Newburgh, NY FULL_TIME
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spiri...
  • 24 Days Ago

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Customer service
  • KLA
  • Hopewell Junction, NY FULL_TIME
  • Base Pay Range : $25.20 - $42.84 Per Hour Primary Location : USA-NY-Hopewell Junction-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and...
  • 1 Month Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Pleasant Valley, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer service representative
  • Dalleo Group
  • Poughkeepsie, NY FULL_TIME
  • Benefits / Perks : Paid time off (vacation and / or sick days) Growth potential Hourly pay plus commission / bonus Position Overview : As an Insurance Customer Service Representative , you will be a k...
  • 19 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Poughkeepsie, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Customer Service Trainer jobs found in Poughkeepsie, NY area

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Customer Service Dispatcher Representative
  • Lee A Archer Jr Red Tail Youth Fly
  • New Windsor, NY
  • Job Description Job Description By using Flight Schedule Pro, creates student and instructor flight training schedules i...
  • 3/28/2024 12:00:00 AM

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Service Technician Apprentice
  • Alpin Haus
  • Middletown, NY
  • The Apprentice works under close observation and guidance of an experienced Service Technician in either the RV or Marin...
  • 3/28/2024 12:00:00 AM

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Phlebotomist II Site Lead
  • Quest Diagnostics Incorporated
  • Monroe, NY
  • Category Phlebotomy Location Monroe, New York Job function Operations Job family Patient Services Shift Day Employee typ...
  • 3/28/2024 12:00:00 AM

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CDL A Driver Newburgh, NY
  • Ginsberg's, Inc.
  • Newburgh, NY
  • **Our Drivers are** Home EVERY NIGHT Have weekends OFF Enjoy Work/Life BALANCE 46 hour average work week Experience safe...
  • 3/26/2024 12:00:00 AM

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Licensed Esthetician
  • European Wax Center
  • Poughkeepsie, NY
  • European Wax Center - Licensed Esthetician Are you a highly skilled and motivated Licensed Esthetician looking for an im...
  • 3/25/2024 12:00:00 AM

F
Customer Experience Manager
  • Five Below
  • Danbury, CT
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

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Account Manager Trainee, Employee Benefits
  • RogersGray Inc.
  • Kingston, NY
  • **Account Manager Trainee, Employee Benefits** **Department:** EB Service **Office:** Kingston **Location:** Kingston, M...
  • 3/24/2024 12:00:00 AM

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NY: Bather/Groomer Trainee
  • PetSmart
  • Monroe, NY
  • YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
  • 9/16/2023 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$53,886 to $74,813
Poughkeepsie, New York area prices
were up 1.5% from a year ago

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