Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
The Historic Arkansas Riverwalk of Pueblo (HARP) Authority hires seasonal employees from May through September. We are looking for enthusiastic, outgoing, and excited people to interact with our guests. Experience driving boats is not required, and HARP will provide all training. Various seasonal positions are available, and the descriptions will be provided below.
We look forward to receiving your application!
Job Title: Seasonal Boat Captain/ Pedal Boat Attendant
Salary Range: $14.42 Per Hour
Job Description:
The Boat Captain/Pedal Boat Attendant is responsible for safely operating the excursion boats, engaging guests while narrating historical Riverwalk tours, providing visitor information, and selling merchandise and vendor products. This position will assist with the maintenance and care of the Riverwalk through consistent monitoring of boats, tables, chairs, umbrellas, sidewalks, and the Welcome Center environment. In addition, Boat Captains may be asked to serve alcohol when working on the cruise boat, handle cash, give change, process credit cards, and conduct a pre and post-season inventory. Boat Captains may also be required to assist with HARP special events, including set up and tear down. The Boat Captain may also be asked to perform the duties of a Pedal Boat Attendant. When serving as a pedal boat attendant, the boat captain is responsible for safely operating pedal boats and maintaining the cleanliness of all pedal boats, pedal boat shack, and the surrounding dock area, including tables and chairs.
Job Title: Seasonal Operations Supervisor
Salary Range: $15.50
Job Description:
During the summer season, under the direction of the REO Manager, the Seasonal Operations Supervisor will be responsible for the excursion, gondola, pedal boat, concessions, visitor information services, and general operations of the Welcome Center, the Historic Arkansas Riverwalk of Pueblo. In addition, this position will assist the REO Manager with training, supervising, and scheduling all seasonal staff for ticket sales, concession sales, pedal boats, excursions, and gondola boat operations. Finally, the Seasonal Operations Supervisor will conduct the operation's daily banking, record-keeping, and cash management needs.
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