Customer Service Trainer jobs in San Antonio, TX

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Customer Service Trainer jobs

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Customer Service Representative
  • Jon Wayne Service Company
  • San Antonio, TX FULL_TIME
  • Customer Service Representative
    San Antonio, TX 78263
    Jon Wayne Heating and Air was started in 2001. Jon Wayne is a residential service and replacement company. We are focused on this segment of the Industry and strive for excellence in our specialty.

    Today Jon Wayne is the largest and fastest growing Residential service and replacement company in our market with an excellent reputation for performance and as a place to work. The company cares about employees, and insists that the employees care about customers.

    Call center hours are from 7 AM-8 PM Monday-Saturday. Call center personnel sometimes work in excess of 40 hours per week during periods of high demand. Employees are compensated accordingly.

    Benefits of Joining our team!
    • Bi-Weekly Payroll Year Round
    • Hourly pay Incentives
    • Vacation pay
    • Continuing education
    • We promote from within
    • Family owned and Operated
    • Medical Insurance (ONLY $20 PER MONTH FOR EMPLOYEE!)
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • 6 Paid Holidays per year
    • Life Insurance (company pays for first $50,000 life insurance and $50,000 AD&D)
    • Plans for Life, accident, cancer, hospitalization, short term disability insurance
    • Company pays for Long-Term Disability coverage for all employees
    • matching 401K

    Requirements:
    • Must have successful work experience in the area of customer service, inside sales, or telemarketing.
    • Must be an excellent "people" person with superior skills in the areas of customer service, problem resolution, and sales.
    • Must have excellent writing, communication, and organizational skills
    • Must possess superior communication and diplomacy skills necessary to fully resolve any customer concern or complaint and assure total customer satisfaction
    • Must have minimum typing speed of 30 wpm
    • Team Player, Organized, Reliable and Self-motivated
    Responsibilities:
    • Your primary responsibility is to help customers schedule appointments for HVAC, Plumbing, and Electrical service.
    • Ensure a company wide commitment to quality and total customer satisfaction.
    • Randomly check with customers to be certain they are satisfied with our performance.
    • Work with dispatch to improve accuracy in scheduling and speed of response.
    • Be available to assist, in any way possible, the service and installation departments to achieve their objectives.
    • Commit to an ongoing process of self and formal education in the fields of customer relations.
    • Abide by all company procedures, and policies.
    • Serve as a diplomat who represents the customers’ best interests without regard to your co‑workers or the company.

    Thank you for reviewing our opportunity, for immediate consideration please click the Apply button.

    Equal Opportunity Employer, including disabled and veterans.
  • 5 Days Ago
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J
Customer Service Representative
  • Jon Wayne Service Company
  • San Antonio, TX FULL_TIME
  • Customer Service Representative San Antonio, TX 78263 Jon Wayne Heating and Air was started in 2001. Jon Wayne is a residential service and replacement company. We are focused on this segment of the I...
  • 5 Days Ago
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C
Dispatcher/Customer Service
  • County Wide Service Company
  • San Antonio, TX PART_TIME,FULL_TIME
  • **County Wide Service Company Hiring Immediately**San Antonio, TXThis role of Dispatcher will work closely to schedule work orders and support the technicians in the field. The mechanical aptitude to ...
  • 30 Days Ago
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Customer Service Representative
  • Pediatric Home Service
  • San Antonio, TX FULL_TIME
  • Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids a...
  • 1 Month Ago
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S
Customer Service Specialist
  • Service Experts - San Antonio Air
  • San Antonio, TX FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • Just Posted
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R
Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • San Antonio, TX FULL_TIME
  • Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
  • 29 Days Ago
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0 Customer Service Trainer jobs found in San Antonio, TX area

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Weekend Customer Service Representative (NEW STARTING PAY $21.85 - $25.30 per hour)
  • PenFed Credit Union
  • San Antonio, TX
  • **Weekend Customer Service Representative (NEW STARTING PAY $21.85 - $25.30 per hour)** CAROUSEL_PARAGRAPH * San Antonio...
  • 4/23/2024 12:00:00 AM
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Sales Consultant - San Antonio, TX
  • PulteGroup, Inc.
  • San Antonio, TX
  • We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be part of a team th...
  • 4/23/2024 12:00:00 AM
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Physical Therapy Supervisor Ortho Outpatient Rehab Full Time Days Wiseman Clinic HealthLink
  • Tenet Health
  • San Antonio, TX
  • Job Description $10,000 Sign on bonus Physical Therapy Supervisor Responsible for the administration, interpretation, an...
  • 4/23/2024 12:00:00 AM
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Personal Trainer
  • Uhlife
  • San Antonio, TX
  • **Personal Trainer** San Antonio at The Rim Location San Antonio, Texas, United States of America Category Personal Trai...
  • 4/23/2024 12:00:00 AM
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Non commissioned security officers- $200 sign on bonus if already licensed
  • GuardTexas
  • San Antonio, TX
  • **Job Description** Non commissioned security officers- $200 sign on bonus if already licensed (Security Officer) San An...
  • 4/22/2024 12:00:00 AM
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Remote Customer Service Specialist [Tier 1]
  • KellyConnect
  • San Antonio, TX
  • Job Description Job Description Think the best job opportunities are far away? Think again! Great opportunities are righ...
  • 4/19/2024 12:00:00 AM
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B
Swim Instructor/Lifeguard
  • British Swim School
  • San Antonio, TX
  • Swim Instructor/Lifeguard Part Time San Antonio Benefits: + Flexible schedule + Opportunity for advancement + Training &...
  • 4/19/2024 12:00:00 AM
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Parent Advocate
  • Family Service Association
  • San Antonio, TX
  • Job Title:Parent Advocate Location:Carmelite / 2006 Martin Luther King Dr. / San Antonio, TX 78203 Schedule:Monday - Fri...
  • 4/19/2024 12:00:00 AM
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About San Antonio, Texas

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$47,446 to $65,874
San Antonio, Texas area prices
were up 1.2% from a year ago
View detail

What does a Customer Service Trainer do?

Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019