Customer Service Trainer jobs in San Diego, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Customer Service Trainer jobs

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Poway, CA FULL_TIME
  • Join Our Team Today!

    We are offering a sign on bonus!!!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities


    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:
    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off
  • 6 Days Ago
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R
Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • San Diego, CA FULL_TIME
  • Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
  • 22 Days Ago
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Customer Service
  • Globe Life American Income Division
  • San Diego, CA FULL_TIME
  • We are looking for:A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy ...
  • 14 Days Ago
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I
Customer Service
  • I LOVE BAGELS
  • OCEANSIDE, CA FULL_TIME
  • I Love Bagels in Oceanside, CA is looking for customer service applicants . We are located on 3910 Vista WayResponsibilities Greet customers Clean & sanitize work area & customer area. Keep the dining...
  • 8 Days Ago
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I
Customer Service
  • I LOVE BAGELS
  • OCEANSIDE, CA FULL_TIME
  • I Love Bagels in Oceanside, CA is looking for customer service applicants . We are located on 3910 Vista WayResponsibilities Greet customers Clean & sanitize work area & customer area. Keep the dining...
  • 8 Days Ago
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A
Customer Service
  • AQH
  • Vista, CA FULL_TIME
  • Join our crew! We’re looking for a professional, motivated, individual to join our team as a customer service representative. In this role you will be responsible for keeping our customers happy and i...
  • 24 Days Ago
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0 Customer Service Trainer jobs found in San Diego, CA area

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Business Objects Data Coach (Temp to Perm, Full-time, Remote)
  • Integrity Management Services, Inc.
  • San Diego, CA
  • Full-time Remote Employee (Temp, potential to turn to Perm) Integrity Management Services, Inc. http://www.integritym.co...
  • 4/19/2024 12:00:00 AM
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T
Fitness | Strength and Conditioning Coach | Personal Training
  • The BXNG Club
  • San Diego, CA
  • Job Description Job Description Is this you? Most fitness coaches fall into one of a few, if not all, of the following c...
  • 4/19/2024 12:00:00 AM
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T
Fitness | Strength and Conditioning Coach | Personal Training
  • The BXNG Club
  • San Diego, CA
  • Job Description Job Description Is this you? Most fitness coaches fall into one of a few, if not all, of the following c...
  • 4/19/2024 12:00:00 AM
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T
Fitness | Strength and Conditioning Coach | Personal Training
  • The BXNG Club
  • San Diego, CA
  • Job Description Job Description Is this you? Most fitness coaches fall into one of a few, if not all, of the following c...
  • 4/19/2024 12:00:00 AM
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Customer Service Specialist
  • Gardencommunitiesca
  • San Diego, CA
  • **Customer Service Specialist** Location **San Diego, CA** * Back up/Support Customer Services Associates (see CSA job d...
  • 4/17/2024 12:00:00 AM
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M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • La Jolla, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 4/16/2024 12:00:00 AM
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S
Pediatric Physical Therapy Specialist I- Per Diem
  • SHARP HEALTHCARE
  • San Diego, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: 8-5, or 9-6, or 8-4:30 Weekend R...
  • 4/15/2024 12:00:00 AM
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California: Bather/Groomer Trainee
  • PetSmart
  • San Diego, CA
  • YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
  • 12/30/2022 12:00:00 AM
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About San Diego, California

According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Canyon and Point Loma fault zones are part of the San Andreas Fault system. About 40 miles (64 km) east of the bay are the Laguna Mountains in the Peninsular Ranges, which are part of the backbone of the American continents. The city lies on approximately 200 deep canyons and hills separating its mesas, creating small pockets of natural open space scattered throughout the city and giving it a hilly geography. Traditionally, San Diegans have built the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$53,866 to $74,787
San Diego, California area prices
were up 2.6% from a year ago
View detail

What does a Customer Service Trainer do?

Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019