Customer Service Trainer jobs in Topeka, KS

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Topeka, KS FULL_TIME
  • About the Job

    Customer Service Representative- Full-Time

    Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.

    You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!

    Job Requirements:

    • Required availability includes start times as early as 7 AM and ending at 4 PM.
    • Reliable internet connection (A minimum of 50 Mbps download speed).
    • PC or Laptop with at least Windows 8 or High Sierra IOS.
    • USB Headset for taking calls.
    • A dedicated, quiet workspace.
    • Excellent reading/writing skills.
    • Ability to work 30 hours per week, minimum.
    • Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
    • Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
    • Must live in Wyoming or Kansas.


    Other information:

    • Permanent position.
    • Monetary Incentives.
    • Training will be done remotely via ZOOM.
    • Training is paid.
    • You will be paid weekly via direct deposit.
  • 5 Days Ago

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Field Service Supervisor/ Technician Trainer
  • Total Mechanical Service
  • Topeka, KS FULL_TIME
  • Field Service Supervisor/ Tech Trainer Kansas City MO Supervision: Reports to the Service Manager. Indirect supervision of branch service technicians Position Summary: This position is responsible for...
  • 12 Days Ago

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Sales Specialist
  • Customer Direct LLC
  • Topeka, KS FULL_TIME
  • Job Title: Sales Specialist Classification: Salaried, Exempt Department: Sales and Marketing Status: Full Time Reports to: Chief Operating Officer Job Summary The Sales Specialist is responsible for p...
  • 1 Month Ago

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Customer Service
  • Dream Automotive / Lawrence Kia
  • Lawrence, KS FULL_TIME
  • Job description DREAM AUTOMOTIVE is the fastest growing local automotive group in Kansas. We are seeking individuals with great customer service skills who brings a outgoing personality. Our flagship ...
  • 7 Days Ago

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Customer service
  • STARR MEDICAL SUPPLY INC.
  • Manhattan, KS FULL_TIME
  • Customer Service / Patient intake (DME / HME) Full Time Monday-Friday 9 : 00-5 : 00 Rate Depends on Experience Manhattan KS 66502 Starr Medical Supply is a full-service medical equipment and supply pr...
  • 17 Days Ago

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Teller/Customer Service Representative
  • Kaw Valley State Bank
  • Wamego, KS FULL_TIME
  • We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptiona...
  • 8 Days Ago

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0 Customer Service Trainer jobs found in Topeka, KS area

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FEMA Public Assistance Program - Construction Manager
  • Jacobs Solutions Inc.
  • Lawrence, KS
  • Your Impact:Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and ...
  • 4/16/2024 12:00:00 AM

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Sr. Technical Trainer (US Remote)
  • Confluent
  • Topeka, KS
  • Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
  • 4/15/2024 12:00:00 AM

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Physical Therapist
  • Hiring Now!
  • Topeka, KS
  • SERC, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Topeka, KS! $5...
  • 4/14/2024 12:00:00 AM

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Physical Therapist
  • Hiring Now!
  • Lawrence, KS
  • SERC, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Lawrence, KS! ...
  • 4/14/2024 12:00:00 AM

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CDL Class A Delivery Driver - Entry Level - $83,500/Yr Avg.
  • Performance Foodservice
  • Topeka, KS
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety...
  • 4/13/2024 12:00:00 AM

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Bather / Groomer Trainee
  • PetSmart
  • Topeka, KS
  • YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
  • 12/29/2017 12:00:00 AM

Topeka (/toʊˈpiːkə/; Kansa: Tó Pee Kuh) is the capital city of the U.S. state of Kansas and the seat of Shawnee County. It is situated along the Kansas River in the central part of Shawnee County, in northeast Kansas, in the Central United States. As of the 2010 census, the city population was 127,473. The Topeka Metropolitan Statistical Area, which includes Shawnee, Jackson, Jefferson, Osage, and Wabaunsee counties, had a population of 233,870 in the 2010 census. The name Topeka is a Kansa-Osage sentence that means "place where we dug potatoes", or "a good place to dig potatoes". As a plac...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$46,393 to $64,411
Topeka, Kansas area prices
were up 1.3% from a year ago

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Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
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Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
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