Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Customer Service Representative for service and repair facility. Repair service work orders, parts and inventory duties.
Microsoft, Excel and QuickBooks on line knowledge required.
AP,AR, Bookkeeping and Boating knowledge extremely helpful.
This position will be interacting in person, on the phone and by email with customers, service managers, repair technicians, vendors and business owners. ,
We are a smoke free, drug free and drama free work environment.
Business hours are Monday thru Friday 8 to 5. Part time with the possibility of full time hours available.
Job Types: Full-time, Part-time
Pay: $13.00 - $19.00 per hour
Expected hours: 20 – 40 per week
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Ability to Relocate:
Work Location: In person
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0 Customer Service Trainer jobs found in Wilmington, NC area