Customer Service Training Manager jobs in Biloxi, MS

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager-in-Training
  • Massage Envy
  • Diberville, MS OTHER
  • Overview

    Where Better Careers Begin!Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville, MS 39540

     

    Are you and Energetic Retail Manager who loves to make a difference?

    Now Hiring self-starters with 3 to 5 years' retail or hospitality management experience. Retail Managers are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, inventory, and resource management.

     

    Qualifications and training | Key skills:

    • Recruiting, training, supervising and appraising staff
    • Managing budgets
    • Maintaining statistical and financial records
    • Planning
    • Promoting and marketing the business
    • Maximizing profitability and meeting sales targets
    • Preparing promotional materials and displays.
    • Goal oriented
    • Organized

    Salary plus Bonus Commission paid monthly ($40,000-$45,000 annually)

    Must have a minimum of 3 to 5 years of management experience

     

    Perks & Pay:

    • Competitive salary plus bonuses and commissions ($40,000-$45,000 annually)
    • Medical, Vision and Dental plans with employer contribution
    • Matching 401(k)
    • Paid time off
    • Employee referral bonus program
    • Employee Assistance Program
    • A flexible schedule for a better work/life balance
    • In-depth product and service training
    • 25%-50% off all products

    At The Sunray Companies our mission is to empower, support, train and develop our people to enhance the lives of our guests and each other!!

     

    Day-to-Day:

    • Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
    • Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
    • Effectively resolve customer challenges while maintaining a safe and therapeutic environment
    • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
    • Develop positive relationships and build confidence with employees, members, and guests
    • Award programs (like Manager of the Year)
    • Leadership Training and Development that is invested in YOUR success
    • A caring community that strives to celebrate individuality and share knowledge

     

    If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

    Salary

    $40,000-$45,000/Year
  • 18 Days Ago

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General Manager
  • Veterans Canteen Service
  • Biloxi, MS FULL_TIME
  • Starting Salary $ 78,251 General Manager Join an amazing organization that puts Veteran’s first for an amazing career! With over 75 years of serving our nation’s Veterans, the Veterans Canteen Service...
  • 1 Month Ago

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Assistant Manager
  • West Quality Food Service, Inc.
  • Biloxi, MS FULL_TIME
  • The Assistant Manager will assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant. Responsibilities of this position include ensuring custome...
  • 15 Days Ago

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Shift Manager
  • West Quality Food Service, Inc.
  • Biloxi, MS FULL_TIME
  • Join the West Quality KFC/TACO BELL family and find a great career. This is a place where great people work together. At West Quality KFC/TACO BELL we realize the importance of every employee and the ...
  • 15 Days Ago

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Carwash Manager in Training
  • Rainforest Carwash and Oil Change
  • Diberville, MS FULL_TIME
  • Description Rainforest Carwash of D'Iberville is seeking a candidate for Site Manager Trainee. We are looking for someone with previous management experience that can manage one of our locations. As y...
  • 9 Days Ago

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Management - Manager In Training - Biloxi
  • America's Thrift Stores
  • Biloxi, MS FULL_TIME
  • What's In It For You! EVERY employee is bonus eligible after 90 days!! Employee discounts Growth opportunities Help others through our charity partners Save the environment! Why We Will Love You Your ...
  • 1 Month Ago

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0 Customer Service Training Manager jobs found in Biloxi, MS area

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Journeyman SERVICE Electrician $300 Hiring Bonus!
  • Stones River Electric
  • Biloxi, MS
  • Job Description Job Description Electrician/Service Technician Stones River Electric is actively seeking a motivated and...
  • 4/26/2024 12:00:00 AM

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Dentist
  • Sunnybrook Dentistry & Braces - a Benevis company
  • Biloxi, MS
  • *Please note: this position is located in Biloxi, MS. Overview: Work for a company that is truly making the world a happ...
  • 4/25/2024 12:00:00 AM

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Behavior Technician, willing to train
  • Proud Moments
  • Biloxi, MS
  • Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavio...
  • 4/25/2024 12:00:00 AM

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Outside Sales Manager
  • Alarm System Company
  • Biloxi, MS
  • Job Description Job Description A local Alarm Company is looking for a outside sales manager. Candidates will be asked t...
  • 4/24/2024 12:00:00 AM

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Personnel Data Systems Administrator
  • Nana Regional Corp
  • Biloxi, MS
  • OverviewWork Where it MattersAkima Intra-Data (AID), an Akima company, is not just another federal logistics services pr...
  • 4/23/2024 12:00:00 AM

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Sales Manager for Luxury Men's Retail Store
  • Maceoo
  • Biloxi, MS
  • Company Description Do you love connecting with people? Do you enjoy fashion and the excitement of styling new outfits? ...
  • 4/22/2024 12:00:00 AM

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Director, Base Operations Support
  • Insight Global
  • Biloxi, MS
  • Pay Rate ST $150,000-180,000 Location: Keesler Air Force Base, MS (Onsite) - Biloxi, MS Keywords: Must Haves Bachelors d...
  • 4/22/2024 12:00:00 AM

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Manager of Education-Full Time
  • Merit Health Biloxi
  • BILOXI, MS
  • Plans, governs, coordinates and evaluates in-service orientation and continuing education programs for student nurses. W...
  • 3/6/2024 12:00:00 AM

Biloxi (/bɪˈlʌksi/ bi-LUK-see) is a city and one of two county seats of Harrison County, Mississippi, United States (the other seat being the adjoining city of Gulfport). The 2010 United States Census recorded the population as 44,054, and in 2016 the estimated population was 45,975. The area was first settled by French colonists. The city is part of the Gulfport–Biloxi metropolitan area and the Gulfport-Biloxi-Pascagoula, MS Combined Statistical Area. Pre-Katrina, Biloxi was the third-largest city in Mississippi, behind Jackson and Gulfport. Due to the widespread destruction and flooding, man...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$76,269 to $115,487
Biloxi, Mississippi area prices
were up 1.2% from a year ago

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