Customer Service Training Manager jobs in Casper, WY

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative / Insurance Account Manager
  • Tegeler and Associates
  • Sheridan, WY OTHER
  • Excellent Career Opportunity!

    Tegeler and Associates, a family-owned, statewide independent insurance agency, is seeking a customer service professional for our Sheridan office to service property and casualty insurance policies.

    Requirements:

    • Must already reside in or be a commutable distance to Sheridan, WY
    • Must have a Great Attitude and Excellent Communication & Customer Service Skills
    • Honesty, Dependability, Confidentiality and Attention to Detail are musts
    • Minimum education of HS diploma, prefer Associates Degree or higher
    • Computer and Technology Savvy
    • Must obtain property and casualty insurance license within 4 months of employment

    Duties:

    • Contact customers to sell or service property and casualty insurance policies
    • Maintain and track existing and new accounts in company database
    • Analyze customer needs, explain policy coverages, procure quotes
    • Work independently, while part of a team, and adhere to all company policies and professional standards

    Benefits:

    • Full Time opportunity with Excellent Employee Benefits including company paid health insurance, dental & vision options, paid time off, paid holidays, company matching retirement plan, company paid life insurance and competitive salary with possibility of annual profitability bonus
    • Company training and paid licensing in a career industry
    • Employment with a professional and reputable company in a stable industry

    Job Type: Permanent

    Pay: $42,000.00 - $52,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Supplemental pay types:

    • Bonus opportunities

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Customer Service: 1 year (Required)

    Work Location: In person

  • 6 Days Ago

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1559734|Assistant Manager - Field Consultant|Operations Management|Non F&A|EXL OSI|OSI|Operations|Survey Common|Assistant Manager|Insurance Property & Casualties
  • EXL Service
  • Casper, WY FULL_TIME
  • Commercial InsuranceInspector – Independent Contractor Overview EXL Risk Control is aleading provider of risk assessments and loss control surveys to commerciallines insurance carriers. We are seeking...
  • 26 Days Ago

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Customer Service Manager (Industrial Distribution, Inside Sales Manager)
  • Applied Industrial Technologies
  • Casper, WY FULL_TIME
  • Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are...
  • 2 Months Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Worland, WY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 2 Days Ago

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Customer Service Specialist
  • Fremont Motor Lander
  • Lander, WY FULL_TIME
  • Join Our Winning Team as a Customer Experience Specialist!Welcome to Fremont Motor Companies, where the road to success is paved with endless opportunities. We're not just in the business of selling c...
  • 3 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Casper, WY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 4 Days Ago

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0 Customer Service Training Manager jobs found in Casper, WY area

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Chemical Technician
  • National Carwash Solutions
  • Casper, WY
  • National Carwash Solutions has becomeNorth America's largest equipment, service, and cleaning solutions provider in the ...
  • 5/10/2024 12:00:00 AM

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Supervisor/Manager Part-Time>
  • Claire's
  • Casper, WY
  • Claire's - JobID: JR200006 [Store Manager] As a Manager at Claire's, you'll: Achieve store targets through driving sales...
  • 5/10/2024 12:00:00 AM

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Part-Time Sales Teammate
  • Buckle
  • Casper, WY
  • Summary At Buckle, we target enthusiastic, ambitious individuals, who enjoy fashion and possess strong communication ski...
  • 5/9/2024 12:00:00 AM

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Assembly Technician
  • NW SERVICE ENTERPRISES INC
  • Casper, WY
  • Job Details Level Entry Job Location Casper, WY - Casper, WY Position Type Part Time Education Level Not Specified Salar...
  • 5/9/2024 12:00:00 AM

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Call Center Agent for Products and Services
  • Enterprise Call Center
  • Casper, WY
  • Company Description We recruit, train, and manage customer service representatives to represent global brands in custome...
  • 5/9/2024 12:00:00 AM

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Senior Meat Cutter
  • Sam's Club
  • Casper, WY
  • What you'll do at Position Summary... As a Senior Meat Cutter you will drive sales in your area to deliver to our member...
  • 5/9/2024 12:00:00 AM

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Manager Trainee
  • Menards, Inc.
  • Casper, WY
  • Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car ...
  • 5/9/2024 12:00:00 AM

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Walgreens Freight Handler
  • Walgreens
  • Casper, WY
  • Now Hiring - Great pay & Benefits. Click to Apply. About Walgreens Strategically aligned with Europe's Alliance Boots, W...
  • 5/9/2024 12:00:00 AM

Casper is a city in and the county seat of Natrona County, Wyoming, United States. Casper is the second largest city in the state, according to the 2010 census, with a population of 55,316. Only Cheyenne, the state capital, is larger. Casper is nicknamed "The Oil City" and has a long history of oil boomtown and cowboy culture, dating back to the development of the nearby Salt Creek Oil Field. In 2010, Casper was named the highest-ranked family-friendly small city in the West, and ranked eighth overall in the nation in Forbes magazine's list of "the best small cities to raise a family". Casper ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$82,764 to $125,321
Casper, Wyoming area prices
were up 2.9% from a year ago

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