Customer Service Training Manager jobs in Decatur, AL

Are you a professional who delivers EXCEPTIONAL Customer Service? Do you like with a fast pace environment? Do you want CAREER and NOT just another job? Then you need to check out Midas Auto Service.

Midas is seeking highly qualified college graduates, experienced retail management professionals, and military veterans that have an interest in building a career in automotive retail management for your market.

This is a Manager in Training Position. Candidates will be trained on ALL Operations of a Midas Service and Tire Center.

THIS IS A SALES POSITION. Those without previous Sales experience should strongly consider before applying.

• Pay: $17.00 per hour, Plus Spiffs while in a Training Status
• Must have strong communication skills, able to communicate effectively with customers and technicians.
• Midas Managers are required to achieve Daily, Weekly, and Monthly Sales and KPI Goals.

Those selected will be part of a structured training program that will last for 4 to 6 weeks (based on previous experience). The selected candidates will work closely with a store manager trainer to ensure every aspect of running a Midas store is understood and learned. Selected candidates will assist in overseeing the performance of an assigned Midas retail store to ensure it is meeting or exceeding customer service standards, sales plans, operating procedures, P&L management and business development. This training will be supplemented with e-learning modules and classroom training on store operations.

QUALIFICATIONS

• Two years successful retail management experience preferred.
• Skills desired include but are not limited to:
• Leadership and motivational ability
• Time management
• Organizational skills
• Training, coaching and counseling skills
• Strong verbal and written communication skills.
• Knowledge of tires, tire related and mechanical services desirable but not required.
• Great attitude, work ethic, and the desire to provide outstanding customer service.
• Ability to multi-task and work in a fast-paced environment.
• Mathematical and analytical skills necessary to budget, forecast and evaluate sales and profit performance.
• Possession of a valid motor vehicle driver’s license.
• Ability to work a flexible retail schedule including weekends and holidays.
• If you want to be in charge of your future, and you want to excel without all the corporate politics, then send me your resume, and let's see how we can jumpstart your future at Midas Auto Service.

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person