Customer Service Training Manager jobs in Detroit, MI

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

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Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI! REQUIREMENTS : No experience required. We are ready to train! Must have a high school diploma or equivalent. Be ...
  • 1 Day Ago

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Customer Service Rep I
  • SRT Training Group
  • Detroit, MI FULL_TIME
  • Fields calls and inquiries from the customer with concerns and questions. Facilitates resolution to the customer's problems. Maintains customer information in computer system. Requires a high school d...
  • 1 Month Ago

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Customer Service Government Programs Training and Support Specialist
  • Delta Dental of Michigan
  • Farmington, MI FULL_TIME
  • This is a remote position. Delta Dental of Michigan, Ohio, and Indiana is a leader in dental benefits, plus so much more. We improve oral health through benefit plans, advocacy and community support, ...
  • 11 Days Ago

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Blood Collection Staff/Customer Service - Training Provided
  • American Red Cross
  • Port Huron, MI FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
  • 22 Days Ago

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Customer Service Representative - Hybrid After Training
  • TEKsystems
  • Troy, MI CONTRACTOR
  • TEKsystems is currently hiring a Customer Service Representative in Troy, Michigan for a well known financial institute. Training Hours: 9:30am-6pm for the first four weeks Regular Hours: 10:30am to 7...
  • 24 Days Ago

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0 Customer Service Training Manager jobs found in Detroit, MI area

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Post-Doctoral Fellow - Dept. of Pathology, Hyeong-Reh Kim Laboratory
  • Wayne State University
  • Detroit, MI
  • Post-Doctoral Fellow - Dept. of Pathology, Hyeong-Reh Kim Laboratory Wayne State University is searching for an experien...
  • 4/20/2024 12:00:00 AM

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Assistant Early Childhood Teacher
  • Friendship Childcare Center
  • Detroit, MI
  • Job Description Job Description Assists in the daily management and supervision of classroom and children, as directed b...
  • 4/19/2024 12:00:00 AM

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Student Driver
  • Serrato Corporation
  • Detroit, MI
  • **Student Driver** Detroit, MI Transportation Transportation **Brief Description of Duties** * Transports students to va...
  • 4/18/2024 12:00:00 AM

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Workday Certified Project Manager - Education & Government
  • Accenture
  • Detroit, MI
  • Who We AreWe are Accenture, a global professional services company, searching for a Workday Project Manager. This indivi...
  • 4/17/2024 12:00:00 AM

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Workday Certified Student Records Lead - Higher Education
  • Accenture
  • Detroit, MI
  • Who We Are We are Accenture, a global professional services company, searching for a Workday Student Records Lead to joi...
  • 4/17/2024 12:00:00 AM

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Summer Sales Intern
  • Aruza Marketing LLC
  • Detroit, MI
  • Job Description Job Description Company description: The Aruza Marketing Internship provides individuals the opportunity...
  • 4/17/2024 12:00:00 AM

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CERTIFIED K-5 TEACHER - Up to $3000 SIGNING BONUS
  • NEW PARADIGM FOR EDUCATION
  • Detroit, MI
  • Job Description Job Description CERTIFIED K-5 TEACHER Signing Bonus of up to $3000 Available Who We Are New Paradigm For...
  • 4/17/2024 12:00:00 AM

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student intern-custodian Detroit
  • Serrato Corporation
  • Detroit, MI
  • **student intern-custodian Detroit** Detroit, MI Facility Maintenace Facility Maintenace **Primary Position Objectives**...
  • 4/16/2024 12:00:00 AM

Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$86,771 to $131,389
Detroit, Michigan area prices
were up 1.2% from a year ago

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