Customer Service Training Manager jobs in Great Falls, MT

.The Food Service Worker may work anywhere on property where food is prepared. This person will assist in setup and serving of food from counters and steamtables. Duties will include cleaning and sanitizing equipment and work stations. The general responsibilities of the position include those listed below, but the organization may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Reads recipes and/or product directions.

• Estimates food requirements.

• Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, and season and knead foodstuffs for cooking, serving and storing.

• Assists in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage.

• Inspects workstations for compliance with service standards.

• Keeps records and requisition for supplies/equipment as needed.

• Cleans and sanitizes workstations and equipment following all Sodexo, client and regulatory rules and procedures.

• May taste test products.

• Sets up stations with entree, soups, salads, breads, condiments, other food products and utensils.

• Provides general stocking duties in service area.

• Serves and replenishes food from counters and steam tables (sometimes using a conveyor food belt), and breaks down stations at the end of meal periods.

• Brews coffee and tea.

• May be required to restock other beverage areas.

• May work on a tray line to distribute food.

• Interacts with customers in the serving, retail and dining areas.

• Assists customers with opening containers and cutting food when requested.

• Washes dishes by hand or places them in a dishwashing machine.

• Washes work tables, walls, refrigerators and meat blocks.

• Sweeps, mops, cleans and vacuums floors.

• Removes trash and garbage to designated areas.

• Transfers supplies and equipment within and between storage and work areas such as pantry and dish room.

• Cleans equipment using specific chemicals to ensure sanitary standards.

• Polishes silver.

• May wash pots.

• Attends all allergy and foodborne illness in-service training.

• Complies with all company safety and risk management policies and procedures.

• Reports all accidents and injuries in a timely manner.

• Participates in regular safety meetings, safety training and hazard assessments.

• Complies with all Sodexo HACCP policies and procedures.

• Attends training programs (classroom and virtual) as designated.

• Other tasks as may be directed by the Project Manager/Supervisor.

• Pass and maintain any required security clearance requirement and comply with Drug Free Workplace policy.

• Adheres to Operations Security (OPSEC) standard operations procedures.

• Adheres to Property Control Plan for management of Government Furnished Property (GFP).

• Adheres to the safety and health program that complies with EM 385-1-1 and applicable OSHA, DOD, Armed Forces Branch(s), Federal, state, and local safety, environmental and health requirements.

• Maintain a site-specific Accident Prevention Plan (APP) in accordance with Appendix A, EM 385-1-1.

QUALIFICATIONS AND REQUIREMENTS:
Skills/Abilities and Knowledge Required

• Ability to communicate orally and in writing in a clear and concise manner.

• Ability to effectively delegate and develop team members.

• Ability to maintain confidentiality of information.

• Ability to make decisions and solve problems while working under pressure.

• Detail oriented and strong organizational skills.

• Must have commercial cooking experience.

• Must Have ServSafe Food Handler Certification.

• Must be able to Work a Flexible Work Schedule.

• Must Obtain and Maintain a Security Clearance.

EDUCATION, SKILLS AND EXPERIENCE:

• High school education or GED.

• 1 year relevant work experience within a commercial food service environment.

Additional Eligibility Qualifications

• Ability to organize effectively, solve problems quickly and communicate clearly.

• Focused with a drive to succeed.

• Ability to manage time effectively and handle both internal and external conflicts.

TRDI hires many individuals with and without disabilities, especially those that are transitioning out of the Armed Services:

If you are self-identifying a disability, please submit supportive documentation (i.e. the official medical/psychological diagnosis signed by the appropriate healthcare provider, along with functional limitations extent) with the application package for full employment consideration. If you have a Vocational Rehabilitation Counselor (VRC) assigned, you can request a 1-page letter on their official letterhead with the same requested information signed by the VRC. Please fax to 210-572-0408.

Job Types: Full-time, Part-time

Pay: $16.20 - $17.20 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift

Weekly day range:

• Weekends as needed
• Weekends only

Ability to Relocate:

• Great Falls, MT: Relocate before starting work (Required)

Work Location: In person