Customer Service Training Manager jobs in Irving, TX

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Welcome to the heart of the action in Collin County! At our company, we're not just about fixing sprinklers – we're all about bringing joy, convenience, and a splash of fun to our customers' lives. With our vibrant rebranding underway, we're gearing up for an exciting new chapter, and we want you to be part of it!

As our Booking Coordinator, you're not just the first point of contact – you're the superstar who sets the tone for our customer experience. From scheduling appointments to managing payments and even sprinkling in a little sales magic with memberships, you'll be the friendly face our customers can't wait to chat with.

So, what's the secret sauce to rocking this role? Here's the scoop:

• Dive into training like a pro – take notes, ask questions, and soak up all the knowledge like a sponge.
• Set those daily goals high – aim for the stars and watch yourself shine!
• Check in regularly – celebrate your wins, tweak your strategies, and keep that momentum going strong.
• Plot your course with weekly and daily goals – break 'em down into bite-sized chunks and tackle 'em with gusto.
• Bring on the charm – strut your stuff in those sales interactions and let your confidence sparkle!
• Phone skills on point – whether you're fielding calls or reaching out, dial up that proficiency to the max.
• Know your stuff – get cozy with our services and revenue-boosting tactics to ace those customer convos.
• Own your role – understand just how crucial you are to our company's success and wear that badge with pride!

But hey, we're not just about setting goals – we're all about crushing 'em! We'll be keeping tabs on your superhero efforts with some nifty performance indicators, like:

• Zooming through calls with lightning speed
• Snagging those incoming calls before they can blink
• Nailing those bookings left and right
• Spreading the love with memberships galore
• Racking up those shiny Google reviews
• And don't forget those daily outreach calls – the more, the merrier!

Of course, with great power comes great responsibility. Falling short of expectations could mean missing out on the fun stuff, like making customers smile, soaking up knowledge, and, well, padding that paycheck. So, let's keep the momentum high, the smiles wide, and the sprinklers flowing!

If this sounds like your cup of tea and you're itching to dive in, drop us a line – we're eager to chat! Here's to making waves together and sprinkling a little magic wherever we go!

Email Resume to Whaledonerob@gmail.com

Job Type: Part-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Sales: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Ability to Relocate:

• Irving, TX 75061: Relocate before starting work (Required)

Work Location: In person