Customer Service Training Manager jobs in Las Vegas, NV

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Las Vegas, NV FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 1 Month Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring part-time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Project Manager
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma, Inc. Project Manager Estimate start date - March 2024 About the Team The Direct to Customer Operations - Project Management team fills a vital role in the Customer Care Center and acr...
  • 2 Months Ago

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Customer service
  • Superior Service Transport
  • Saint George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 9 Days Ago

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Customer service
  • Superior Service Transport
  • Washington, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 7 Days Ago

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0 Customer Service Training Manager jobs found in Las Vegas, NV area

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Assistant Academy Director
  • Source Academy LLC
  • Las Vegas, NV
  • Job Description Job Description GENERAL DESCRIPTION OF POSITION Responsible for providing instructional leadership, mana...
  • 4/18/2024 12:00:00 AM

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Facility Services Training Manager
  • LAS VEGAS CONVENTION & VISITORS AUTHORITY
  • Las Vegas, NV
  • The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
  • 4/17/2024 12:00:00 AM

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Apprentice Bartender - Gilley's
  • Treasure Island Hotel
  • Las Vegas, NV
  • Specific Job Functions: * Greet and converse with guests to suggest or receive cocktail order * Prepare and serve cockta...
  • 4/17/2024 12:00:00 AM

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APPRENTICE BARTENDER - SALOON
  • Treasure Island Las Vegas
  • Las Vegas, NV
  • Overview: It is the primary responsibility of the Apprentice Bartender Cirque to prepare and serve cocktails to servers ...
  • 4/17/2024 12:00:00 AM

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Apprentice Bartender - Gilley's
  • Treasure Island LLC
  • Las Vegas, NV
  • Specific Job Functions: Greet and converse with guests to suggest or receive cocktail order Prepare and serve cocktails ...
  • 4/17/2024 12:00:00 AM

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Store Director in Training
  • Cardenas Markets LLC
  • Las Vegas, NV
  • At Cardenas, how we work is defined by shared values that include absolute integrity, respect, and collaboration. Howeve...
  • 4/17/2024 12:00:00 AM

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Facility Services Training Manager
  • Las Vegas Convention & Visitors Authority
  • Las Vegas, NV
  • The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
  • 4/16/2024 12:00:00 AM

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Art instructor don't worry we will train you
  • Hawaii Fluid Art Dallas LLC
  • Spring Valley, NV
  • Job Description Job Description Benefits/Perks Fun Job Great Tips Competitive wages Career Growth Opportunities Fun and ...
  • 4/16/2024 12:00:00 AM

Las Vegas is situated within Clark County in a basin on the floor of the Mojave Desert and is surrounded by mountain ranges on all sides. Much of the landscape is rocky and arid with desert vegetation and wildlife. It can be subjected to torrential flash floods, although much has been done to mitigate the effects of flash floods through improved drainage systems. The peaks surrounding Las Vegas reach elevations of over 10,000 feet (3,000 m), and act as barriers to the strong flow of moisture from the surrounding area. The elevation is approximately 2,030 ft (620 m) above sea level. According t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$86,944 to $131,650
Las Vegas, Nevada area prices
were up 2.5% from a year ago

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