Customer Service Training Manager jobs in Modesto, CA

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

F
Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Modesto, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500*

    Pay Range:

    $60000 - $150000 / year

    Our Perks:

    • Unlimited/Uncapped commission
    • Lucrative incentive sales plans, bonuses and sales contests
    • No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
    • Comprehensive paid training and licensing with continuous on-going training and mentorship
    • Recognition culture
    • Comprehensive Benefits package including medical, dental, vision and life insurance
    • Retirement Plan: A 401K plan with a percentage of company-matched contributions
    • Fitness: We reimburse up to $10 a month to an employee for their gym
    • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
    • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

    Our Company:

    Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for brighttalented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

    What You Will Do:

    The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.

    • Lead the sales team’s daily performance and/or targets
    • Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
    • Coach members of the sales team to deliver a standard of customer care consistently
    • Oversee the sales team to achieve operational targets and monitoring performance
    • Assists with any escalated customer service issues and/or questions that may arise
    • Executes all aspects of Store Operational Excellence (SOE)

    The Perfect Match:

    • Personal Lines or Property and Casualty license preferred (but not required)
    • Bilingual in English and Spanish preferred
    • 2 or 4 year college degree or equivalent of experience/education
    • Previous experience leading, coaching, and mentoring sales teams
    • Understanding of fiduciary duty and maintaining high levels of integrity and ethics
    • Ability to build relationships with sales customers
    • Ambitious professional motivated by opportunity for advancement
    • Excellent written and verbal communication skills

    Insurance Sales
    Insurance Agent
    Acceptance Insurance
    Freeway Auto Insurance

    WBU

  • 1 Month Ago

C
Customer Advisor (Sonora)
  • Communication Service for the Deaf, Inc
  • Sonora, CA FULL_TIME
  • DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
  • 2 Days Ago

T
Store Manager/Market Manager
  • Telecom Service Bureau
  • Merced, CA FULL_TIME,PART_TIME
  • Now hiring a Market Manager for our StandUp Wireless store! Hourly Pay! We pay every Friday! W-2 employee! Market Managers are responsible for recruiting, on-boarding, training, management and retenti...
  • 9 Days Ago

T
Store Manager/Market Manager
  • Telecom Service Bureau
  • Modesto, CA PART_TIME,FULL_TIME
  • Now hiring a Market Manager for our StandUp Wireless store! Hourly Pay! We pay every Friday! W-2 employee! Market Managers are responsible for recruiting, on-boarding, training, management and retenti...
  • 9 Days Ago

C
Customer Service
  • Cardenas Markets LLC
  • Modesto, CA FULL_TIME
  • At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in pu...
  • 16 Days Ago

P
Customer Service
  • PizzaHut,LLC
  • Ceres, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 7 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Training Manager jobs found in Modesto, CA area

W
Head Start / Migrant /State Preschool - Substitute Associate Teacher 2023-24 School Year
  • Waterford Unified School District
  • Waterford, CA
  • About the Employer Welcome to the Waterford Unified School District! Thank you for your interest in joining the Waterfor...
  • 4/23/2024 12:00:00 AM

S
Instructional Assistant (Substitute), Special Education
  • San Joaquin County Office of Education
  • Stockton, CA
  • About the Employer Educate, Innovate and Inspire! San Joaquin County Office of Education located in Stockton, CA is a re...
  • 4/23/2024 12:00:00 AM

S
Behaivoral Science Curriculum Lead
  • Sutter Health
  • Modesto, CA
  • Behavioral Science Curriculum Lead Job Profile Summary Assures that residents receive training sufficient to meet and ex...
  • 4/22/2024 12:00:00 AM

C
School Age Associate Teacher
  • Catalyst Kids
  • Tracy, CA
  • Catalyst teaching staff support the planning and implementation of Catalyst's programming for children ranging in age fr...
  • 4/22/2024 12:00:00 AM

S
Behaivoral Science Curriculum Lead
  • Sutter Health
  • Modesto, CA
  • Behavioral Science Curriculum Lead Job Profile Summary Assures that residents receive training sufficient to meet and ex...
  • 4/21/2024 12:00:00 AM

S
Instructional Assistant (6 hours), 2024/2025 School Year, Special Education (This position will not generate full-time service credit for PERS/STRS)
  • San Joaquin County Office of Education
  • Stockton, CA
  • About the Employer Educate, Innovate and Inspire! San Joaquin County Office of Education located in Stockton, CA is a re...
  • 4/21/2024 12:00:00 AM

A
College Academic Counselor - Aspire Benjamin Holt College Preparatory Academy
  • Aspire Public Schools
  • Stockton, CA
  • Description About Aspire:Aspire Public Schools operates a network of high-performing, college preparatory charter school...
  • 4/21/2024 12:00:00 AM

S
Benefits Enrollment Specialist - Work From Home
  • Spade Recruiting
  • Modesto, CA
  • Position summary AIL is a leading insurance and supplemental benefits provider. The company provides its clients with va...
  • 4/20/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$91,592 to $138,688
Modesto, California area prices
were up 2.5% from a year ago

Customer Service Training Manager in Alexandria, LA
The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
Customer Service Training Manager in Altoona, PA
This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020