Customer Service Training Manager jobs in Nassau, NY

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.

    We are an established, professional company and offer full benefits:

    • Family medical insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid time off and paid holidays
    • Matching 401K
    • Access to unlimited overtime
    • Bonus opportunities
    • Career path
    • Paid training
    • Potential tuition reimbursement
    • Smart phone
    • Dispatch from your home with company vehicle

    Candidates must:

    • Embrace our core values of Leadership, Cohesion and Consistency
    • Possess a great attitude and professional appearance
    • Want to work in an environment that recognizes and rewards potential
    • Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
    • Have a strong work ethic and be driven to deliver exceptional service experiences
    • Possess strong interpersonal and communication skills
    • Be tech-savvy, as more and more of our work involves computers
    • Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
    • Be a self-starter who is always willing to become an even better technician
    • Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
    • Have relevant experience or be willing to receive training
    • Pass a full background and drug screen

    The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.

  • 17 Days Ago

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
  • 19 Days Ago

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Blood Collection Staff/Customer Service - Training Provided
  • American Red Cross
  • Albany, NY FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
  • 23 Days Ago

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Donor Center Phlebotomist/Customer Service - Training Provided
  • American Red Cross
  • Albany, NY FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
  • 28 Days Ago

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Customer Service and Administrative Manager
  • Nova Analytic Labs
  • Albany, NY FULL_TIME
  • The statements below reflect the general responsibilities and requirements for the position, but may not describe all the work requirements inherent in the job. It is the responsibility of the employe...
  • 1 Month Ago

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FT Assistant Manager Customer Service
  • Hannaford
  • Albany, NY FULL_TIME
  • Address: USA-NY-Albany-900 Central Ave Store Code: Store 08367 Customer Service (7247902) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • 3 Days Ago

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0 Customer Service Training Manager jobs found in Nassau, NY area

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Education Coordinator
  • Issa
  • East Schodack, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • East Greenbush, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • Nassau, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • West Sand Lake, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • Averill Park, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • North Chatham, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • Malden Bridge, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

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Education Coordinator
  • Issa
  • Rensselaer, NY
  • ISSA is the leading trade association for the cleaning industry worldwide. Our purpose is to change the way the world vi...
  • 3/19/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$94,331 to $142,833
Nassau, New York area prices
were up 1.5% from a year ago

Customer Service Training Manager in Alexandria, LA
The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
Customer Service Training Manager in Altoona, PA
This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020