Customer Service Training Manager jobs in Orlando, FL

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Sales/Customer Service Representative
  • Beyond Limits Training
  • Kissimmee, FL PART_TIME
  • Job Overview:
    We are seeking Sales & Customer Service Representatives to join our newest location of Beyond Limits Gym. Fitness and customer service experience are required. We are excited to bring our newest location to the Orlando area and seeking motivated individuals to help us launch our beautiful new gym space. Candidates must be passionate about fitness and helping people achieve their goals in the gym. Please forward your resume if interested.

    Responsibilities:
    - Communicate with customers via phone, email, and message to provide assistance and resolve inquiries
    - Conduct outbound calling to potential customers to promote products and services
    - Perform data entry to update customer information and sales records
    - Analyze customer needs and recommend appropriate gym products and services
    - Provide accurate and timely information to customers regarding product features, pricing, and promotions
    - Handle customer concerns with professionalism and empathy
    - Maintain a high level of product knowledge to effectively address customer inquiries
    - Perform daily cleaning and ensure an organized gym space

    Skills:
    - Excellent communication skills, both verbal and written
    - Strong data entry skills with attention to detail
    - Proven sales experience or ability to effectively sell products and services
    - Ability to analyze customer needs and provide appropriate solutions
    - Bilingual in English and Spanish is a plus
    - Able to use web-based point of sale system for products and services
    - Ability to handle outbound calling in a professional manner
    - Strong phone etiquette and active listening skills

    We offer competitive compensation comparable to industry offerings, as well as opportunities for career growth and advancement. Join our team and grow with us as we change the game for strength training in Orlando, Florida!

    Job Type: Part-time

    Pay: $14.00 - $17.00 per hour

    Expected hours: 15 – 30 per week

    Benefits:

    • 401(k) matching
    • On-the-job training
    • Professional development assistance

    Experience level:

    • 1 year

    Shift:

    • Evening shift
    • Morning shift

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person

    Ability to Relocate:

    • Kissimmee, FL: Relocate before starting work (Required)

    Work Location: In person

  • 24 Days Ago

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Customer Service Representative - Paid Training, Apply Today!
  • Aucera
  • Orlando, FL PART_TIME,FULL_TIME
  • We are looking to fill customer service positions asap. We have a variety of hours available to fit all schedule needs. On this program, you will be answering questions & providing a great customer ex...
  • 12 Days Ago

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CUSTOMER SERVICE REPS
  • Florida Turnpike Service LLC
  • Saint Cloud, FL FULL_TIME
  • Full Time - Store Associate General store duties to include; Assisting customers, ringing sales cleaning and stocking the store and fuel area 2p-10p. Benefits package including, health insurance, life...
  • 13 Days Ago

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Customer Service Manager
  • Altitude Trampoline Park
  • Kissimmee, FL FULL_TIME
  • INTRODUCTION Altitude Trampoline Park in Kissimmee FL is growing its leadership team. We are interviewing for the role of Customer Service Manager. The successful candidate must have a High School Dip...
  • 23 Days Ago

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Senior Customer Service Manager
  • The Expo Group
  • Orlando, FL FULL_TIME
  • The Expo Group is seeking a qualified Sr Customer Service Manager to have frontline customer interaction skills as well as assist with being a mentor/train/onboard of existing and new team members. Th...
  • 10 Days Ago

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Customer Service Rep - Call Center Associate
  • Munn's Sales & Service, Inc
  • Fruitland, FL FULL_TIME
  • Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time ...
  • 15 Days Ago

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0 Customer Service Training Manager jobs found in Orlando, FL area

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Associate Director of Admissions
  • Vaco
  • Orlando, FL
  • Vaco is looking for an Associate Director of Admissions Minimum Requirements: Bachelor's degree or Associate's degree wi...
  • 4/26/2024 12:00:00 AM

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Dental Assistant Instructor - Full Time
  • Concorde Career Colleges, Inc.
  • Orlando, FL
  • Overview Join Concorde and Transform Lives as a Dental Assistant Instructor! Are you a passionate dental assistant looki...
  • 4/26/2024 12:00:00 AM

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Field Training Specialist
  • Scooter's Coffee
  • Orlando, FL
  • Location This position may be performed with flexible working arrangements, including a mix of work from home and in-off...
  • 4/26/2024 12:00:00 AM

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Superintendent - Construction
  • Path Construction
  • Orlando, FL
  • Path Construction is seeking a qualified Superintendent to join our organization in the Orlando, FL area. We are a rapid...
  • 4/26/2024 12:00:00 AM

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Superintendent
  • MKH Search
  • Orlando, FL
  • Are you a Superintendent/Assistant Superintendent looking to build your future and join one of the largest heavy highway...
  • 4/24/2024 12:00:00 AM

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Assistant Athletic Director (Granville High School/Middle School) Granville Exempted Village [...]
  • Buckeye Association Of School Administrators
  • Orlando, FL
  • Job Opportunities > Assistant Athletic Director (Granville High School/Middle School) Granville Exempted Village Schools...
  • 4/24/2024 12:00:00 AM

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Infrastructure Internship (Concrete Industry)
  • Rinker Materials
  • Orlando, FL
  • Job Description Job Description Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to ma...
  • 4/24/2024 12:00:00 AM

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Superintendent - Construction
  • Path Construction
  • Orlando, FL
  • Path Construction is seeking a qualified Superintendent to join our organization in the Orlando, FL area. We are a rapid...
  • 4/23/2024 12:00:00 AM

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$81,693 to $123,699
Orlando, Florida area prices
were up 1.5% from a year ago

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