Customer Service Training Manager jobs in Richardson, TX

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service
  • Superior Service Pros
  • Irving, TX FULL_TIME
  • MUST READ BEFORE APPLYING:

    Hey ladies, this gig isn't just for the guys! Attention to detail, organizational prowess, knack for personal connections, a drive to win and an entrepreneurial spirit is all you need to thrive at Whale Done!

    Imagine leveraging your exceptional people skills in a brand new industry with Whale Done! You won't be left guessing about your daily tasks; instead, you'll have clear goals and metrics to measure your success, ensuring you're always on track.

    You may be currently answering phones, managing an office, a bartender, serving clients in a restaurant setting. Maybe you’re a teacher. You’re doing something that serves people and you’re not afraid of sales. You’re looking for something more, it’s time for something more! It’s time for Whale Done!

    While stepping into a new opportunity might feel daunting, we provide comprehensive training and support to help you thrive. In the first 30 days, you'll undergo thorough training and role-playing sessions, followed by real-world application from days 15 to 60, and refining your skills with our guidance from days 60 to 90.

    We understand that obtaining a license may seem like a barrier, but it's not required initially. We give you six months to learn and grow comfortable before pursuing it, covering the licensing costs ourselves.

    Our position is a hybrid field position offering flexibility, eliminating the need for daily office commutes. With work hours spanning from 7 AM to 7 PM (extending to 8 PM in the summer), you have the freedom to build your schedule within this timeframe, with weekends typically off.

    Though the role requires some outdoor activity, it's important to note that this isn't a labor-intensive job. You'll focus on diagnosing common issues, not manual labor, while enjoying perks like a company vehicle, generous vacation time, sick leave, holiday pay, and potential future benefits such as health insurance and retirement plans.

    At Whale Done!, we prioritize genuine service and community engagement, aiming to set industry standards in reliability, integrity, and professionalism. Joining our team isn't just beneficial for Whale Done!; it's an opportunity for your personal and professional growth and success.

    We're excited for the opportunity to welcome you aboard and support you on your journey with Whale Done! Best wishes to you and your family on your future endeavors! May they be Whale Done!

    We know you don’t have experience in Irrigation but that is OKAY! If you can learn fast, follow a process and you‘re not afraid to sell reach out and give it a shot!

    Email resume to superiorservicepro@gmail.com

    #Whaledone

    Job Type: Full-time

    Pay: $50,000.00 - $100,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday

    Application Question(s):

    • Send an email to superiorservicepro@gmail.com explaining why you would be a good fit for our water conservation role.

    Experience:

    • Sales: 2 years (Preferred)
    • Customer service: 2 years (Preferred)

    Ability to Relocate:

    • Irving, TX 75061: Relocate before starting work (Required)

    Work Location: In person

  • 20 Days Ago

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Training Coordinator
  • Global Wind Service
  • Carrollton, TX FULL_TIME
  • Global Wind Service US is looking for a TRAINING COORDINATOR to be based in Carrollton, Texas. The position would ideally suit a self-starter who is highly organized and proactive. TYPICAL DUTIES WILL...
  • 5 Days Ago

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Customer Service Rep - CSR
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Are you ready to embark on an exciting career journey with Service Star Brands in Plano, TX? We're seeking a dynamic and dedicated Customer Service Rep - CSR to join our team full-time. If you're pass...
  • 12 Days Ago

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Customer Service Representative
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Imagine being the guiding star of Service Star Brands in Plano, TX. We're on the hunt for a talented Customer Service Representative, and this role could be your ticket to a vibrant career. If you're ...
  • 1 Month Ago

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Customer Service Specialist
  • Service Experts - Crawford
  • Grand Prairie, TX FULL_TIME
  • Crawford Service 1405 Avenue T, Grand Prairie, TX 75050 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our em...
  • 28 Days Ago

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Customer Service Associate
  • Service Star Brands
  • Plano, TX FULL_TIME
  • Service Star Brands in Plano, TX, is looking for a dedicated Customer Service Associate to join our team. We offer a competitive salary ranging from $38,000 to $55,000 per year, along with comprehensi...
  • 1 Month Ago

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0 Customer Service Training Manager jobs found in Richardson, TX area

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Dean of Nursing
  • Arizona College of Nursing
  • Dallas, TX
  • Why You Should Work With Us:: Arizona College of Nursing is a rapidly growing, nursing school that transforms peoples li...
  • 4/24/2024 12:00:00 AM

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Intern, Consumer Website Digital Content-Remote
  • American Heart Association
  • Dallas, TX
  • Overview: As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a rele...
  • 4/24/2024 12:00:00 AM

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Preschool Teacher
  • GREENVILLE AVENUE CHILD DEVELOPMENT
  • Richardson, TX
  • Job Description Job Description The Greenville Avenue Child Development Center (GACDC) is seeking qualified and dedicate...
  • 4/22/2024 12:00:00 AM

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Personal Training Sales Manager (Head Coach)
  • Retro Fitness
  • Dallas, TX
  • We are looking for a Personal Training Sales Manager to enhance the competencies of our Retro Fitness franchise by condu...
  • 4/22/2024 12:00:00 AM

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Pega CSSA/LSA
  • Synechron
  • Addison, TX
  • We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting fi...
  • 4/21/2024 12:00:00 AM

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Class-ic Instructor
  • Crunch Fitness
  • Addison, TX
  • Reports to: Group Fitness Class-ic Coordinator Manager Franchise Owner/Operator Requirements: Maintain valid CPR Certifi...
  • 4/21/2024 12:00:00 AM

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Assistant in Training
  • Buckle
  • Garland, TX
  • Summary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an ...
  • 4/21/2024 12:00:00 AM

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Special Education Teacher
  • SESI Schools
  • Plano, TX
  • Description Position at SESI Schools Why Join Us Are you looking for a new opportunity to make an impact in the lives of...
  • 4/21/2024 12:00:00 AM

The cities of Dallas, Plano and Garland, Texas constitute almost all of the Richardson border apart from the municipality's extreme northeastern "panhandle." The Lake Highlands area of northeast Dallas borders Richardson to the south, North Dallas to the southwest, Far North Dallas to the west, West Plano to the northwest, East Plano to the north, the city of Murphy to the northeast, Sachse to the east, and Garland to the southeast. Richardson is located at 32°57′56″N 96°42′57″W / 32.965628°N 96.715707°W / 32.965628; -96.715707. According to the United States Census Bureau, the city has a t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$84,964 to $128,652
Richardson, Texas area prices
were up 2.2% from a year ago

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