Customer Service Training Manager jobs in Salisbury, NC

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager - #150
  • Ingles Markets
  • Statesville, NC FULL_TIME
  • Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!

    We work together to offer our customers a quality, hometown shopping experience, and your role will play a large part in accomplishing that mission. All associates share in many duties; however, we take the most pride in greeting our customers and offering them assistance.

    Available Full & Part-Time Positions:

    CUSTOMER SERVICE MANAGER (CSM) –As the customers' last point of contact, our CSMs ensure they can make their purchases quickly and efficiently while handling any concerns or questions. Sometimes, it's the last impression that matters the most. If you have a passion for serving customers and strong communication skills, this position may be perfect for you.

    If you’ve never worked in this environment before, on-the-job training is available, and our team members will be here every step of the way while you journey from beginner to expert.

    Candidate Qualifications:

    · Exceptional customer service skills and a passion for serving others!

    · Strong communication skills

    · Cares about their community

    · Wants to be part of a team

    · 18 years of age or older

    Benefits:

    · Flexible schedule

    · Weekly pay with direct deposit

    · Opportunities for advancement

    · Medical, dental, vision, life, and disability insurances

    · 401(k) with company match

    · Paid holiday, vacation, and sick leave (FT only)

    · Paid bereavement and jury duty leave (FT only)

    · Company paid life insurance (FT only)

    · No cost counseling (Employee Assistance Network)

    · Scholarship program for High School Seniors

    Job Type: Full-time

    Pay: $14.50 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Evening shift
    • Monday to Friday
    • Night shift
    • Weekends as needed

    Ability to Commute:

    • Statesville, NC 28677 (Required)

    Ability to Relocate:

    • Statesville, NC 28677: Relocate before starting work (Required)

    Work Location: In person

  • 2 Days Ago

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Customer Service Manager
  • Ingles Markets
  • Statesville, NC FULL_TIME
  • Location: Statesville - Store 78: 3219 Taylorsville Rd. Statesville NC 28625 Posting End Date: 08/17/2023 Requirements Ideal candidates will possess interpersonal and communication skills which will a...
  • 23 Days Ago

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Customer Service Manager
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, a manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with manufacturing experience to join their team.Duties Include: Inspire, motivate, deve...
  • 1 Month Ago

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Customer Service Manager- Manufacturing
  • NorthPoint Search Group
  • Lexington, NC FULL_TIME
  • Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with strong sales support skills to join their teamDuties Include:Inspire...
  • 1 Month Ago

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Customer Service Representative
  • Stroud-Miller Insurance Service, Inc.
  • Wilkesboro, NC FULL_TIME
  • We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems ...
  • 22 Days Ago

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FT Assistant Manager Customer Service
  • Food Lion
  • Salisbury, NC FULL_TIME
  • Address: USA-NC-Salisbury-123 Mahaley Ave Store Code: Store 00001 Front End (7206503) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1...
  • 1 Day Ago

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0 Customer Service Training Manager jobs found in Salisbury, NC area

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Superintendent - Concrete Placing and Finishing
  • Wayne Brothers Companies
  • Davidson, NC
  • Position Title: Superintendent - Concrete Placing and Finishing Date Posted: 09/06/2023 Location: Davidson, NC Pay Range...
  • 4/19/2024 12:00:00 AM

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CLASSROOM TEACHER - English / Language Arts
  • Public School of North Carolina
  • Mooresville, NC
  • Qualifications: Bachelors Degree or higher coupled with a North Carolina Teaching License in content area for which you ...
  • 4/19/2024 12:00:00 AM

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Social Studies Teacher
  • Public School of North Carolina
  • Albemarle, NC
  • Position Title: Teacher Term of Employment: Full Time; 10 Months Reports To: Principal Pay Information: State Salary Sca...
  • 4/19/2024 12:00:00 AM

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Millwright Superintendent
  • Black & Veatch
  • Charlotte, NC
  • **Millwright Superintendent** **Date:** Apr 7, 2024 **Location:** US **Company:** Black & Veatch Family of Companies We ...
  • 4/19/2024 12:00:00 AM

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CO-OP/Intern
  • Rmf Engineering Inc.
  • Charlotte, NC
  • Description/Job Summary ENGINEERING INTERN/CO-OP ARCHITECTURAL - ELECTRICAL - MECHANICAL DESCRIPTION/JOB SUMMARY RMF is ...
  • 4/19/2024 12:00:00 AM

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Sausage Professor  Harrisburg  NC
  • Lowes Foods
  • Harrisburg, NC
  • Overview: Become the Sausageworks’ Professor and provide an engaging guest experience while maintaining operating standa...
  • 4/17/2024 12:00:00 AM

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Field Install Trainer
  • Leaf Home
  • Huntersville, NC
  • At Leaf Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very ...
  • 4/17/2024 12:00:00 AM

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Infant Teacher
  • Concord Children's Academy
  • Concord, NC
  • Job Description Job Description Concord Children's Academy is hiring an Infant Teacher. The position available is part-t...
  • 4/16/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$81,004 to $122,656
Salisbury, North Carolina area prices
were up 1.5% from a year ago

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