Customer Service Training Manager jobs in Stockton, CA

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service - Self Storage Manager
  • Public Storage
  • Galt, CA FULL_TIME
  • Company Description

    Public Storage is the self-storage industry leader and we are Hiring Now!

    Earn $17.50 Per Hour

    Our Benefits

    Total Rewards package available to our team:

    • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
    • Employees become eligible for Full-time Benefits by working an average of 20 hours - Benefits include:
      • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
      • Company paid life, accidental death insurance, and exclusive vendor discounts
    • Mileage reimbursement is provided when traveling between properties or other work-related tasks
    • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
    • Our Property Managers have the opportunity to earn performance-based bonuses!

    Job Description

    • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
    • We assess customer storage needs and make suggestions, including selling packing and moving supplies
    • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
    • Auditing cash drawers and making bank deposits are part of the daily business
    • We help keep our customers current with payments and make reminder and collection calls when required

    Physical Requirements:

    • Ability to transport lift/move items weighing up to 35 pounds
    • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
    • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

    Qualifications

    • Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
    • Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) 

    Additional Information

    More about Us!

    Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

    Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

  • Just Posted

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Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Stockton, CA FULL_TIME
  • Sign-On Bonus Opportunity of up to $3,500* Pay Range: $55000 - $120000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We h...
  • 2 Days Ago

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CUSTOMER SERVICE MANAGER--BILINGUAL SPANISH
  • All Ways Caring HomeCare
  • STOCKTON, CA FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 1 Month Ago

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Customer Advisor (Stockton)
  • Communication Service for the Deaf, Inc
  • Stockton, CA FULL_TIME
  • DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
  • Just Posted

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Manager in Training
  • XTRA Lease - A Berkshire Hathaway Company
  • Stockton, CA FULL_TIME
  • Pave the way to greater career opportunities at XTRA Lease! XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in rent...
  • 19 Days Ago

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Manager in Training
  • Mister Car Wash
  • Manteca, CA FULL_TIME
  • Come work for us! We’re currently seeking a Manager-in-Training. As a Manager-in-Training, you will learn how to become a professional car wash operator while completing the Assistant Manager Track of...
  • 5 Days Ago

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0 Customer Service Training Manager jobs found in Stockton, CA area

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Community Nutrition Educator Stockton, CA, Job ID 65029
  • University Of California Agriculture And Natural Resources
  • Stockton, CA
  • Community Nutrition Educator Stockton, CA, Job ID 65029 University of California Agriculture and Natural Resources Count...
  • 4/24/2024 12:00:00 AM

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Associate Director of Field Placements for Counseling & School Psychology/Lecturer or Assistant Professor of Practice
  • University of the Pacific
  • Stockton, CA
  • Posting Details Position Information Title Associate Director of Field Placements for Counseling & School Psychology/Lec...
  • 4/24/2024 12:00:00 AM

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Practice Support Advisor - 24-52
  • Primed Management Consulting Services Inc.
  • Stockton, CA
  • Senior, Practice Support Advisor - 24-52 page is loaded Senior, Practice Support Advisor - 24-52 Apply locations Stockto...
  • 4/23/2024 12:00:00 AM

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EFNEP Community Nutrition Educator Stockton, CA, Job ID 67105
  • University Of California Agriculture And Natural Resources
  • Stockton, CA
  • EFNEP Community Nutrition Educator Stockton, CA, Job ID 67105 University of California Agriculture and Natural Resources...
  • 4/23/2024 12:00:00 AM

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7th/8th Grade Social Studies Teacher 2024-2025 School Year
  • Lammersville Unified School District (Mountain House)
  • Tracy, CA
  • About the Employer About Mountain House Lammersville Unified School District is located in Mountain House, a beautiful, ...
  • 4/23/2024 12:00:00 AM

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Adjunct Associate Professor of Automotive Technology
  • San Joaquin Delta College
  • Stockton, CA
  • Salary: $63.02 - $103.31 Hourly Location : Stockton, CA (Main Campus) Job Type: Adjunct Faculty Job Number: 2023-00175 D...
  • 4/21/2024 12:00:00 AM

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Instructional Assistant (6 hours), 2024/2025 School Year, Special Education (This position will not generate full-time service credit for PERS/STRS)
  • San Joaquin County Office of Education
  • Stockton, CA
  • About the Employer Educate, Innovate and Inspire! San Joaquin County Office of Education located in Stockton, CA is a re...
  • 4/21/2024 12:00:00 AM

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College Academic Counselor - Aspire Benjamin Holt College Preparatory Academy
  • Aspire Public Schools
  • Stockton, CA
  • Description About Aspire:Aspire Public Schools operates a network of high-performing, college preparatory charter school...
  • 4/21/2024 12:00:00 AM

Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$92,281 to $139,731
Stockton, California area prices
were up 2.5% from a year ago

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