Customer Service Training Manager jobs in the United States

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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DataCenter Manager
  • IT Customer Service - POST
  • Monroe, NY CONTRACTOR
  • Job Description: Data Center Manager

    Location: Monroe, NY

    Job Summary:

    • Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
    • Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
    • Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
    • Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
    • Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
    • Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
    • Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
    • Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.

    Job Type: Contract

    Salary: $60.00 - $65.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance

    Experience level:

    • 10 years

    Schedule:

    • 8 hour shift

    Experience:

    • DataCenter Operations: 5 years (Required)
    • IT infrastructure: 5 years (Required)

    Ability to Relocate:

    • Monroe, NY 10950: Relocate before starting work (Required)

    Work Location: In person

  • 26 Days Ago

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Customer Service Coordinator NEEDED!
  • Customer service floater
  • Overland Park, KS FULL_TIME
  • We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!Be part of one of the most important Technology Solutions brand in the U.S!$18 - $20 /hourly M-F Gas reimbursementResponsibilities...
  • 8 Days Ago

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Customer Service Representative
  • Customer Service Professionals
  • El Dorado, AR FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
  • 22 Days Ago

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Office Assistant
  • Customer Service
  • Murrieta, CA FULL_TIME
  • Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and...
  • 25 Days Ago

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Customer Service Manager
  • Assistant Warehouse Manager (Airport Way Area)
  • Anaheim, CA FULL_TIME
  • Customer Service ManagerLa Palma, CA | Multi Sales Job Type: Direct Hire; ExemptPay: $70-85K DOE Employee Benefits 90% of base plan Medical, Dental, Vision Group Life Insurance covered by Employer Saf...
  • 21 Days Ago

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Customer Service Representative - Roselle, IL
  • Signode -Customer Service Representative
  • Roselle, IL FULL_TIME
  • Customer Service Representative - Roselle, IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwi...
  • 4 Days Ago

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Event Staff / Security - The Ohio State University
  • Best Crowd Management
  • Columbus, OH
  • Job Title: The Ohio State University - Event Security Company: BEST Crowd Management Location: Ohio State University Pay...
  • 4/18/2024 12:00:00 AM

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REMOTE Diagnostic Assessor Central Ohio PRN
  • OhioGuidestone
  • Columbus, OH
  • Where New Paths Begin OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Oh...
  • 4/18/2024 12:00:00 AM

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ESOL Instructor- Part time
  • Ethiopian Tewahedo Social Services
  • Columbus, OH
  • Job Description Job Description Basic Function Responsible for carrying out the day-to-day work of ESOL/Job Skills instr...
  • 4/18/2024 12:00:00 AM

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ESOL Instructor
  • Ethiopian Tewahedo Social Services
  • Columbus, OH
  • Job Description Job Description Basic Function Responsible for carrying out the day-to-day work of ESOL/Job Skills instr...
  • 4/18/2024 12:00:00 AM

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Summer Sales Intern
  • Aruza Marketing LLC
  • Columbus, OH
  • Job Description Job Description Company description: The Aruza Marketing Internship provides individuals the opportunity...
  • 4/17/2024 12:00:00 AM

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Regional Director of Admissions RN- Columbus, OH
  • Interim HealthCare
  • Columbus, OH
  • Candidate will reside in the Central OH or Western PA areas. Hybrid/Remote/20% day travel RN preferred The Regional Dire...
  • 4/15/2024 12:00:00 AM

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Preschool Director
  • Primrose School
  • Columbus, OH
  • Build a brighter future for all children. As a Director at Primrose School of Columbus Downtown, your dedication to the ...
  • 4/15/2024 12:00:00 AM

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24-25 Elementary School Dean of Student Life
  • KIPP
  • Columbus, OH
  • Company Description KIPP, the Knowledge Is Power Program, is a national network of free, open enrollment, college prepar...
  • 4/14/2024 12:00:00 AM

Income Estimation for Customer Service Training Manager jobs
$86,083 to $130,346