Customs Officer inspects and searches cargo, baggage or articles worn by persons or carriers. Detects and seizes illegal and smuggled goods. Being a Customs Officer requires a high school diploma with 0-2 years of experience in the field or in a related area. Must meet physical and personal requirements. Additionally, Customs Officer has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager. (Copyright 2024 Salary.com)
This is a permanent position with SIRVA BGRS Worldwide, Inc!
Location- Oakbrook Terrace, IL(Onsite)
This position is the 2nd in command. The Lead helps the Manager oversee approximately 5 Customs Import Specialists who are responsible for clearing shipments in the US and billing those files. The role therefore requires mentoring, coaching and training the brokers within the team and helping the manager ensure they have the tools, skills, and attitude to achieve service standards.
Qualifications and Preferred Skills
• Excellent Excel skills
• Strong analytical skills
• Access skills preferred
• 3-5 years of industry experience preferred
• Customer service background
• Communication: Strong written and oral communication, negotiations
• Culture: Customer Service and sales focused
• Analytical: Understanding of revenue, expense, margin, basic math (calculate weight, density, rates, etc), data-based problem solving
• Geographic: Basic country knowledge
• Organization: Time management, setting priorities, multi-tasking, deadline oriented
• Teamwork: Ability to work with different cultures
• Results-oriented: Metrics
• Computer skills: Mainframe experience a plus, Microsoft office and outlook, Excel and Access proficient
• Education and Certification Requirements
• 4-year degree preferred
• Licensed as US Customs Broker
If you're interested in learning more please click on direct job link and upload your updated resume https://globalus63.dayforcehcm.com/CandidatePortal/en-US/sirva/Posting/View/5100
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