DME Technician is responsible for a facility's durable medical equipment. Duties include selecting and ordering equipment and ensuring equipment delivery to facility and appropriate users. Being a DME Technician tests and maintains equipment to ensure proper functionality. Provides training on use of equipment. Additionally, DME Technician requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The DME Technician may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Description
DME Express is a medical supply company dedicated to delivering the best service and equipment to the Hospice field. We are growing because of our shared commitment to service excellence, passion and uncompromising desire to serve this industry. The average pay for this position varies upon experience, but no experience is required for this position. We will train the right candidates.
The Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client and verification of third-party reimbursement.
Customer Servicer Job Description
* Answers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.
* Enter online orders from various online systems into our operating system for processing, careful to make note of any demographic changes, order requested times, and any notes that the hospice or family deems important.
* Responds to patient/client questions and problems.
* Maintain a high level of professionalism with customers and patients through every call, email or other source of communication in order to portray the company in the best light.
* Maintains a neat, clean personal appearance. Promotes teamwork among co-workers that includes assisting fellow CSRs, routers, and field operations as needed.
* Ability to work a flexible work schedule (including weekends) on a predetermined, rotating schedule.
* Demonstrates timeliness, courtesy, sincerity, and patience with dealing with customers and patients.
* Performs other duties as requested.
*Once trained will become remote.
Customer service benefits
Medical
Dental
PTO
4o1k with company matching
COVID Precautions: temperature screening; social distancing guidelines in place; sanitizing and disinfecting in the office space
If you are the best of the best in both character and work ethic, determined to succeed with a dynamic organization that is having tremendous growth plus meeting the above requirements
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0 DME Technician jobs found in Columbus, MS area