Data Center Director jobs in Spokane, WA

Data Center Director directs and optimizes all operations of a data center facility to ensure data performance, availability, and security. Designs operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Being a Data Center Director monitors environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Ensures timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Additionally, Data Center Director coordinates with outside teams to identify and implement new systems to support existing and future business needs. Requires a bachelor's degree. Typically reports to senior management. The Data Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Center Operations Director - Float
  • Concentra
  • Spokane, WA OTHER
  • Overview

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

     

    The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.

    Responsibilities

    • Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
    • Work with clinicians to support staff competency regarding all patient care needs
    • Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
    • Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
    • Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
    • Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
    • Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
    • Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
    • Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
    • Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
    • Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
    • Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
    • Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
    • Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
    • Maintain accountability for implementing and consistently maintaining center initiatives and workflows

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Qualifications

    • Bachelor's degree preferred
    • Some college courses from an accredited college or university or equivalent education and experience
    • In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa

    Job-Related Experience

    • Customarily has at least three or more years of work leadership or operations management experience
    • Prior healthcare experience and/or customer service-related experience preferred

     

    Job-Related Skills/Competencies

     

    • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
    • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
    • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
    • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
    • Strong service mentality and a focus on achieving all aspects of defined service standards
    • Excellent telephone and personal etiquette
    • Warm, positive, energetic, and professional demeanor
    • Effective oral and written communication skills
    • Tactful and diplomatic communication style
    • Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
    • Performance assessment skills
    • Continued focus on self-development
    • Proficient in computer applications such as Word and Excel
    • Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
    • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
    • Ability to resolve colleague, client, and patient issues in an effective and timely manner

    Additional Data

    • 401(k) Retirement Plan with Employer Match
    • Medical, Vision, Prescription, Telehealth, & Dental Plans
    • Life & Disability Insurance
    • Paid Time Off & Extended Illness Days Offered
    • Colleague Referral Bonus Program
    • Tuition Reimbursement
    • Commuter Benefits
    • Dependent Care Spending Account
    • Employee Discounts

    This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Concentra is an Equal Opportunity Employer, including disability/veterans

  • 7 Days Ago

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Associate Director of the Writing Center
  • University of Idaho
  • Moscow, ID FULL_TIME
  • University of Idaho Associate Director of the Writing Center Location: Moscow Division/College: College of Letters, Arts & Social Sciences Employee Category: Faculty Pay Range: $49,356-$53,140, commen...
  • 10 Days Ago

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Director of Nursing
  • Spokane Eye Surgery Center
  • Spokane, WA FULL_TIME
  • DescriptionSUMMARY STATEMENT & PURPOSE: This position is responsible for directly supervising nursing care and all related activities of the surgical suite according to the policies and objectives of ...
  • 1 Month Ago

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Director of Student Employment and Career Center
  • Lewis-Clark State College
  • Lewiston, ID FULL_TIME
  • LC State invites applications for the position of Director of Student Employment and Career Center. Salary and rank based on experience and qualifications: $60,000 - $63,000 Degree Required: Master's ...
  • 22 Days Ago

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Director for the Center on Disabilities and Human Development
  • University of Idaho
  • Moscow, ID FULL_TIME
  • University of Idaho Director for the Center on Disabilities and Human Development Location: Moscow, Off Campus Location - Moscow , Boise Division/College: College of Education, Health & Human Sciences...
  • 10 Days Ago

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Director of Nursing - DON - RN
  • Columbia Crest Center
  • Moses Lake, WA FULL_TIME
  • Benefits Nursing Student Loan Debt Repayment and Tuition Assistance Incentive compensation plan Tuition, Travel, and Wireless Service Discounts Employee Assistance Program to support mental health Emp...
  • Just Posted

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0 Data Center Director jobs found in Spokane, WA area

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Regional Support Nurse (RN) - Skilled Nursing
  • Prestige Care
  • Spokane, WA
  • This Regional Support Nurse will oversee 4 skilled nursing centers in Oregon and/or WA State Ideal candidate will live i...
  • 3/28/2024 12:00:00 AM

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Integrated Care Coordinator - SCRBH
  • Spokane County, WA
  • Spokane, WA
  • Job Summary (1) vacant positions at 37.5 hours per week. The position allocated to this classification performs professi...
  • 3/28/2024 12:00:00 AM

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Center Operations Director - Float
  • Concentra
  • Spokane, WA
  • Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care...
  • 3/26/2024 12:00:00 AM

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Technical Support Specialist
  • Forms On Fire, Inc.
  • Spokane, WA
  • Job Description Job Description Forms On Fire Technical Support Specialist You must currently live in Washington, Indian...
  • 3/26/2024 12:00:00 AM

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Data Analyst & Customer Service
  • Oil Analysis Lab Inc.
  • Spokane, WA
  • Job Description Job Description Industrial Data Analyst/Customer Service position at local laboratory. We provide custom...
  • 3/26/2024 12:00:00 AM

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Ctrls Systems Tech I
  • Johnson Controls International
  • Spokane, WA
  • Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel ...
  • 3/25/2024 12:00:00 AM

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Information Technology Support Specialist
  • Ignitium: ABX Orchestration
  • Spokane, WA
  • Ignitium is a data-driven account-based marketing solutions provider that helps B2B organizations identify and close mor...
  • 3/25/2024 12:00:00 AM

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Computer Service Technician
  • JIM AND DELPHINE ENTERPRISES LLC
  • Spokane, WA
  • Job Description Job Description Computer Services Company looking for a Full-Time Computer Technician in Spokane, Washin...
  • 3/24/2024 12:00:00 AM

Spokane (/ˌspoʊˈkæn/ (listen) spoh-KAN) is a city in Spokane County in the state of Washington in the northwestern United States. It is located on the Spokane River west of the Rocky Mountain foothills in eastern Washington, 92 miles (148 km) south of the Canada–US border, 18 miles (30 km) from the Washington–Idaho border, and 228 miles (367 km) east of Seattle along Interstate 90. Known as the birthplace of Father's Day, Spokane's official nickname is the "Lilac City". A pink, double flower lilac variety known as 'Syringa Spokane' is named for the city. It is the seat of Spokane County and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Center Director jobs
$183,066 to $241,058
Spokane, Washington area prices
were up 2.9% from a year ago

Data Center Director in Erie, PA
This role will oversee both existing data center regions and the establishment of new data center regions as we continue to expand our infrastructure.
February 04, 2020
Data Center Director in New Haven, CT
It is their job to ensure the availability of data and network services by coordinating IT activities.
February 04, 2020
Data Center Director in Altoona, PA
IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees.
January 18, 2020