Data Control Clerk jobs in Dothan, AL

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an End-User Support Technician to join our team Onsite in the Geneva, Alabama (USA).

Job Description:

• Provide End User Desktop support services.
• Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
• Work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
• They may make policy recommendations to their managers and be an escalation point for less experienced team members.
• May respond to calls after normal business hours per leader instructions.
• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
Identifies potential issues that could adversely impact end user experience and takes corrective action.

Basic Qualifications:

• 2-4 years of End-User Support experienced / Desktop Support or other relevant experience.
• 2-4 years experience performing basic troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks/ printers.
• Strong knowledge of Windows operating system environment.
• High School Diploma or equivalent - Undergraduate degree or some college coursework preferred.
• A desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
• Solid client service and communication skills.
• Ability to physically perform general office requirements.
Must be able to perform essential responsibilities with or without reasonable accommodations.

About NTT DATA Services: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this onsite role is $25.00 - $27.00/hour USD. This range reflects the minimum and maximum target compensation for the position across all locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

#LI-IST #INDIST