Data Management Director jobs in Cleveland, OH

Summary:   The Database Management Specialist provides support through gift and data management to the Fund Development department and all related activities. This position plays a key role in supporting Executive and Development staff responsible for the annual fund; special events; major gifts; grants; collateral and stewardship. The Database Management Specialist is responsible for maintaining database integrity through the accurate processing of contributions, acknowledgements, payments and purchase orders, and is the point of contact for the reconciliation of all contributions and expenses with Finance. Additionally, this position provides tactical solutions for implementation of tasks related to the database. 

Essential Functions:

Gift and Data Management

• Responsible for all data management of philanthropic activity including but not limited to: record creation and management of donors; gift processing of pledges, cash, checks, credit cards, stock gifts, and in-kind donations; producing acknowledgment letters; daily reconciliation of gifts; and sending monthly pledge invoices to donors.
• Manage the data input, gift processing, and tracking of grants through Salesforce ensuring that alerts of due dates are sent and information is easily accessible, up to date, and secure. 
• Generate and analyze regular reports for stakeholder distribution to use in regular updates and donor outreach. Manage requests and adjustments as appropriate.
• Works closely with the Chief Development Officer to provide weekly status reports through Salesforce. 

Agency Events

• Serves as Fund Development support staff for other agency department’s events including gift processing and acknowledgements, and donor tracking and recognition through Salesforce.
• Develop and maintain event webpages through Classy to ensure accurate donor and registration information and tracking.

Annual Fund Campaign

• Support the Director of Development with the Annual Fund Campaign by creating mailing lists, assigning solicitors, and maintaining accurate reports and records in Salesforce.
• Support the Director of Development in overall planning and executing of annual campaign

Donor Relations

• Coordinate donor recognition event by developing invitation lists and tracking responses; assisting with preparation of invitations with marketing department; working with vendors; event set-up and clean up; and event follow-up.
• Respond to donor inquiries, concerns, and requests for information via phone, email, and mail.

General Departmental Support

• Attend all Culture of Philanthropy monthly meetings and take meeting notes for distribution.
• Attend regular departmental and cross-departmental meetings.
• Maintains confidentiality of all donor records and donor activity.
• Complete other duties as assigned. 

Qualifications:

• Bachelor Degree.
• One year of fund development in non-profit,  two years preferred.
• Knowledge of fundraising software.
• Experience with Salesforce/NPSP a plus.
• Proficiency in Microsoft Office Suite. 

In-depth understanding of modern database and information technologies