Data Security Supervisor jobs in Charlotte, NC
Data Security Supervisor supervises professionals in the development, implementation, and maintenance of standards and systems that will ensure secure information systems and data. Implements standards and audit procedures to identify and resolve security violations. Being a Data Security Supervisor conducts disaster recovery and cyberattack preparation and training. May require a bachelor's degree in area of specialty. Additionally, Data Security Supervisor typically reports to a manager or head of a unit/department. The Data Security Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Data Security Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Data Security Supervisor jobs
Security Supervisor
- Securitas Security Services
-
Charlotte, NC
FULL_TIME
-
JOB SUMMARY:
Responsible for effectively supervising Remote Guarding Officers (RGOs) in the Securitas Operations Center (SOC). As working supervisor, manage and develop the RGO as well as mentor and assist them with all aspects of their position. Proactively communicate project issues and challenges to management. Assure that the SOC is providing the best service to its internal customers and clients.
ESSENTIAL FUNCTIONS:The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
1.Provide supervision and guidance to RGOs. Coordinate customer service and thoroughly manage priority escort activities, such as assigning schedules for continuous monitoring and evenly distributing administrative tasks and projects. 2.Monitoring/Service Observation: Use quality monitoring system to compile and track performance at individual level. Ensure that departmental standards regarding quality and productivity are maintained. Perform remote, concurrent, and side-by-side call monitoring reviews. Report trend data to management team. Communicate customer service performance objectives. Empower individuals to meet performance expectations. Monitor effectiveness, professionalism and efficiency of RGOs. Motivate RGOs to aggressively achieve quality and productivity goals.3.Coaching and Counseling: Assist with employee development through support and reinforcement of departmental policies, workflows and procedures. Establish and maintain visibility and daily contact within the SOC by providing regular feedback and coaching sessions with RGOs. Assist in the ongoing training and development of RGOs, coordinating training efforts with training administrator. Mentor new hires and current staff. Assist in evaluating and improving RGO phone skills.4.Address complaints, answer questions and resolve problems regarding all aspects of the operation. Ensure the timely communication and resolution of complaints/issues, concerning contact information or procedures.5.Monitor attendance and coordinate work schedules to ensure that adequate staffing needs are appropriate to event and call volume.6.Develop new ideas and plans to improve shift functioning. Work with SOC management to identify and implement processes and service improvements.7.Evaluate and execute appropriate action to improve or recognize employee performance. Administer quarterly and annual RGO performance reviews. Apply corrective action plans. Handle all disciplinary situations in conjunction with SOC Management in a timely manner, including pertinent supporting documentation.8.Seek out updates with clients and field management to ensure that the SOC database information and procedures are current, to proficiently respond to field operation requirements.9.Responsible for employee timesheet maintenance and payroll entry into Oracle HCM.10.Perform customer service functions including call handling as dictated by operational needs. Assist with special projects and perform other duties as requested by management.
MINIMUM QUALIFICATIONS AT ENTRY:1.Technical Skills: Must be familiar with Windows applications, Word, Excel, and Outlook. Ability to type a minimum of 40 words per minute on PC keyboard.2.Communication Skills: Possess excellent verbal and written skills, including good grammar and a well-modulated, articulate speaking voice. Ability to listen attentively to others. Ability to effectively present information and respond to questions from management and customers.3.Management Skills: Capable of working independently, under minimal supervision and following directions. Ability to evaluate employees. Possess leadership qualities and assertiveness. Ability to accept responsibility and be hands-on in all facets of work. Ability to use sound good judgment to accomplish results.4.Customer Service Skills: Ability to maintain a strong and positive customer service orientation. Willingness to support the customer. Communicate direction in a positive and professional manner.5.Analytical Skills: Ability to quickly discern issues, collect data, establish facts, and draw valid conclusions.6.Stress Tolerance: Ability to handle multiple tasks simultaneously. Able to work effectively under stressful work conditions.7.People Skills: Possess teamwork and positive attitude. Ability to motivate, coach, and work well with others to achieve common goals.8.Organizational Skills: Ability to concentrate and prioritize. Organize effectively and follow-up to ensure task completion. Possess time management skills.9.Flexibility: Ability to work shift times that are not normal business hours of operation. Ability to adapt to changing priorities.
EDUCATION/EXPERIENCE: High School Diploma or GED required, with two to three years of customer service and supervisory experience. Some college preferred. Experience in the security or law enforcement industry a plus.
POSITION SPECIFICATIONS:SOC operates 24 hours per day 7 days a week 365 days a year. Candidates must have the ability to regularly work shift times that are not normal business hours of operation.
EOE/AA/Minority/Female/Veterans/Disability
- Just Posted
Security Supervisor
- Securitas Security Services USA, Inc.
-
Charlotte, NC
FULL_TIME
- Security Supervisor We help make your world a safer place Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries...
- 2 Months Ago
Site Security Supervisor
- Weiser Security Services
-
Charlotte, NC
FULL_TIME
- This position is under the direct supervision of the Account Manager and Branch Manager. Join a winning team! Call or email for an interview Looking for Current License or able to be Licensed! Clean d...
- 16 Days Ago
Security Site Supervisor
- DSI Security Services
-
Charlotte, NC
FULL_TIME
- Security Site Supervisor DSI is growing, again! We are hiring for a Security Site Supervisor in Charlotte, NC. Come join a diverse and inclusive team that believes in providing excellent customer serv...
- 16 Days Ago
McDonald's Area Supervisor
- Proven Data Solutions LLC
-
Charlotte, NC
FULL_TIME
- We are a family-owned McDonald's franchise in the looking for a skilled, high-energy, multi-unit Area Supervisor for multiple restaurants. The Area Supervisor provides leadership, coaching, and direct...
- 1 Month Ago
McDonald's Area Supervisor
- Proven Data Solutions LLC
-
Cornelius, NC
FULL_TIME
- We are a family-owned McDonald's franchise in the looking for a skilled, high-energy, multi-unit Area Supervisor for multiple restaurants. The Area Supervisor provides leadership, coaching, and direct...
- 22 Days Ago
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0 Data Security Supervisor jobs found in Charlotte, NC area
Rapid Response Team - Ministry Advancement Coordinator
- Billy Graham Evangelistic Association
-
Charlotte, NC
- Essential Duties and Responsibilities Oversee planning, coordination and logistics of RRT’s regional training events, Sh...
- 4/16/2024 12:00:00 AM
Digital Security and Risk Manager
- TTX Company
-
Charlotte, NC
- Come join us! TTX is now in Charlotte! Following a robust assessment, TTX determined Charlotte to be an ideal location t...
- 4/16/2024 12:00:00 AM
Security Officer - (Full-Time)
- Auro Hotels
-
Charlotte, NC
- ** Security Officer - (Full-Time)** **Job Category****:** Administration/Mgmt **Requisition Number****:** SECUR003425 Sh...
- 4/16/2024 12:00:00 AM
Airline Customer Service Representative - Charlotte Douglas International Airport (CLT) Part Time | Contour Airlines - CLT - Charlotte, NC, 28208 chevron_right
- Tucci Learning Solutions, Inc.
-
Charlotte, NC
- Job Location Contour Airlines - CLT - Charlotte, NC Education Level High School Contour is a long-established aviation s...
- 4/15/2024 12:00:00 AM
Physical Security Officer I
- SPECTRUM
-
Charlotte, NC
- Are you a strong leader with institutional security knowledge? Can you quickly assess situations and act with integrity ...
- 4/15/2024 12:00:00 AM
HVAC Security & Fire Systems Representative
- Johnson Controls International
-
Charlotte, NC
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 4/13/2024 12:00:00 AM
Senior Cloud Security Specialist
- Vanguard
-
Charlotte, NC
- Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., ass...
- 4/2/2024 12:00:00 AM
Sr.Manager, Security Architecture (SOC and VM)
- Vanguard
-
Charlotte, NC
- Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., ass...
- 3/4/2024 12:00:00 AM
About Charlotte, North Carolina
Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249.
Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Security Supervisor jobs
$118,303 to $153,241
Charlotte, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Data Security Supervisor do?
Data Security Supervisor in Charleston, WV
Raise the awareness of local management and associates to comply with the requirements for protecting personal data that is relevant for the department.
December 01, 2019
Data Security Supervisor in Florence, SC
Analyzes security incidents to find the root cause, evaluate to avoid similar incidents and come up with adequate counter measures.
December 04, 2019
Data Security Supervisor in Brockton, MA
Leading local team to ensure implementation, monitoring, and control of information and data governance according to Data Protection and Information security regulations.
February 12, 2020