Performs protective, security and emergency/ crisis response tasks and activities to proactively maintain a safe and secure environment. The security officer will interact with the public with the highest levels of professionalism and customer service. The appearance standards and verbal skills are vital in creating confidence when interacting with the public.
KEY ACCOUNTABILITIES:
· Protect proactively the client’s employees, facilities and assets to prevent damage and loss.
· Adherence to clients and company’s regulations and expectations to ensure compliance and good legal and ethical standings.
· Adherence to federal, state and local laws, regulations and ordinances to ensure compliance and good legal and ethical standings.
· Ability to respond to a variety of emergencies/ crisis situations and provide the necessary intervention to restore normal conditions and notify the proper persons.
· Enforce compliance with the client’s policies, practices and directives related to the safety and security of facilities, employees, contractors and guests to ensure the safest and most secure environment.
· Ability to ensure, through proactive techniques, the protection, security and safety of all with the highest levels of professionalism and customer service in order to create the securest and safest environment possible.
· Leads security personnel and models behaviors and service standards ensuring service expectations are understood by team and staff is properly trained.
· Leads assigned staff in a manner consistent with organizational policies and values. May participate in recruitment and retention of competent staff to ensure the business operations of the department or group.
· Leads security personnel and models organization behaviors and service standards ensuring service expectations are understood by the team and conducts annual performance evaluations aimed to improve employee engagement and development.
QUALIFICATIONS:
· Education: Requires four-year high school graduate or G.E.D equivalent.
· Licensure/Certification: Requires State of Florida Class D Security License.
· Relevant Experience: Proven one-year supervisory experience in security, law enforcement, military, emergency management or a public safety related field.
· Skills and Abilities: Must be knowledgeable of security methods and practices, have public relations/ customer service experience with proven experience in responding to emergencies/ crisis situations.
PHYSICAL DEMANDS:
· Ability to walk, climb stairs, stand for up to 12 hours.
· Ability to assist in subduing and restraining combative subjects.
· Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of Fifty (50) pounds without assistance.
WORK ENVIRONMENT:
· Will be working in outside elements/ weather with potential unsafe conditions.