Data Warehousing Director jobs in Des Moines, IA

Data Warehousing Director directs the team responsible for the design, implementation, maintenance, and support of data warehouse systems and projects. Has overall responsibility for the development of data warehouse strategy, architecture and standards that meet business needs. Being a Data Warehousing Director ensures that new data platforms can be successfully integrated with existing warehouses, and that data warehouse systems fully support organization-wide data initiatives. Requires a bachelor's degree. Additionally, Data Warehousing Director typically reports to senior management. The Data Warehousing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Warehousing Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

D
Director of Technical Product Support
  • Data Intensity
  • Hyderabad, IA FULL_TIME
  • As the Director of Technical Product Support, you will be responsible for overseeing the technical support operations for our managed services portfolio. You will lead a team of support professionals, collaborate with internal and external stakeholders, and drive continuous improvement initiatives to enhance customer satisfaction. Your expertise in technical support, customer relationship management, and team leadership will contribute to the success of our managed services division.

     

    Together with:

    • Lead and manage the technical support team, ensuring prompt and effective resolution of customer issues and inquiries.
    • Establish and enforce support processes, standards, and service level agreements (SLAs) to meet customer expectations.
    • Collaborate with cross-functional teams, including engineering, operations, and sales, to resolve complex technical issues and escalate as needed.
    • Implement and leverage support tools, systems, and technologies to optimize support operations and enhance customer experience.
    • Provide leadership, guidance, and coaching to the technical support team, fostering a culture of excellence and continuous improvement.
    • Set performance objectives, conduct performance evaluations, and identify training and development needs.
    • Mentor team members, empowering them to enhance their technical skills and deliver exceptional customer service.
    • Foster collaboration, knowledge sharing, and teamwork within the technical support team and across departments.
    • Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact for technical support-related matters.
    • Collaborate with customers to understand their specific needs, provide proactive support, and ensure customer satisfaction.
    • Conduct regular customer reviews, analyze support metrics, and implement strategies to improve customer experience and retention.
    • Identify opportunities for upselling or cross-selling additional services to customers and collaborate with sales teams to drive revenue growth.
    • Analyze support processes and workflows, identifying areas for improvement and implementing best practices to drive operational efficiency.
    • Monitor support metrics and KPIs, track trends, and implement corrective actions to optimize support performance and customer satisfaction.
    • Collaborate with product management and engineering teams to provide customer feedback and contribute to product enhancements and roadmap planning.
    • Stay updated with industry trends, emerging technologies, and best practices in technical support to drive innovation and continuous improvement.
    • Collaborate with internal stakeholders, including sales, product management, and engineering, to align support strategies with business goals and customer needs.
    • Engage with external partners and vendors to ensure effective collaboration and resolution of support-related issues.
    • Participate in cross-functional meetings, projects, and initiatives to represent the technical support function and provide insights and recommendations.

     

     

     

    In combination with:

    • Bachelor's degree in computer science, engineering, or a related field. MBA or advanced degree is a plus.
    • Proven track record of leading and managing technical support operations, delivering exceptional customer service, and driving customer satisfaction.
    • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
    • Excellent communication, negotiation, and relationship-building abilities.
    • Solid technical background with a good understanding of enterprise software, data management, and cloud

     

    You are the best candidate if you have:

    • 10 years of experience in technical support, customer support, or related roles, preferably in the managed services or enterprise software industry.

     

     

    Our benefits and fun:

    • Flexible working schedule  
    • Competitive Health Benefits  
    • Employee Recognition Program  

     

    Our application procedure:

    • Interested in this vacancy? Click Apply and send us your resume immediately!

     

    Details:

    • Location: Hyderabad, India
    • Department: GOC
    • Position Title: Director of Technical Product Support

     

     

     

  • 16 Days Ago

D
Associate Director of Technology Consulting
  • Data Intensity
  • Gachibowli, IA FULL_TIME
  • Reporting directly to the CFO, the IT Director is responsible for planning, overseeing, and executing the company’s information technology strategy including managing projects, overseeing day-to-day o...
  • 18 Days Ago

D
Data Administration Team Lead
  • Data Intensity
  • Gachibowli, IA FULL_TIME
  • As a Senior Database Administrator with Data Intensity, your goal will be to provide consistent, high-quality service and support to our customers. You will be expected to maintain a high level of com...
  • 18 Days Ago

R
Director of IT: Data and Analytics
  • Ruan Transportation Management Systems
  • Des Moines, IA FULL_TIME
  • This is an on-site position located at Ruan Center downtown Des Moines, IA. This leader will help create and align Ruan's vision for data and advanced analytics. Directors within the Ruan Information ...
  • 11 Days Ago

R
Director of IT: Data and Analytics
  • RUAN TRANSPORTATION MANAGEMENT SYSTEMS
  • Des Moines, IA FULL_TIME
  • This is an on-site position located at Ruan Center downtown Des Moines, IA. This leader will help create and align Ruan's vision for data and advanced analytics. Directors within the Ruan Information ...
  • 14 Days Ago

W
Data Management Director
  • Wells Fargo
  • Des Moines, IA FULL_TIME
  • About this role: Wells Fargo is seeking a Data Management Director to lead Home Lending Business's Data Enablement and Business Intelligence team. The team is responsible for supporting Home Lending's...
  • 6 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Data Warehousing Director jobs found in Des Moines, IA area

S
Deputy Director
  • State of Iowa
  • Des Moines, IA
  • Salary : $126,755.20 - $180,128.00 Annually Location : Des Moines - 50319 - Polk County, IA Job Type: Full-time Job Numb...
  • 3/19/2024 12:00:00 AM

B
Director of Nursing
  • BrightStar Care
  • West Des Moines, IA
  • Join the BrightStar Team as a Director of Nursing and Shine! Do you enjoy a mix of leadership responsibilities while als...
  • 3/18/2024 12:00:00 AM

F
Tax Director
  • FBL Financial Group
  • West Des Moines, IA
  • Tax Director - Corporate Tax Can you oversee, lead, and provide strategic direction for the Tax Department? Do you have ...
  • 3/17/2024 12:00:00 AM

L
Community, Business Development Director
  • Life Care Companies LLC
  • Des Moines, IA
  • Job Description This position is responsible for providing strategy and support to the Executive Directors and Sales and...
  • 3/17/2024 12:00:00 AM

K
Director of Operations
  • Koester Construction Co Inc
  • Grimes, IA
  • Job Description Job Description Location: Grimes, Iowa Travel: Up to 25% About Koester Construction Company Founded in 1...
  • 3/16/2024 12:00:00 AM

C
RN Branch Director - Home Health
  • CenterWell Home Health
  • Urbandale, IA
  • Become a part of our caring community and help us put health first The Branch Director is accountable for managing the d...
  • 3/16/2024 12:00:00 AM

C
Director administration research compliance
  • Careerbuilder
  • Des Moines, IA
  • Title: Director, Sponsored Programs Administration & Research Compliance - 999119 Position Number: 999119 Unit/Departmen...
  • 3/15/2024 12:00:00 AM

A
Food Service Director
  • Aramark
  • Des Moines, IA
  • Job Description Aramark Healthcare+ is currently seeking a Food Service Director to join our leadership team at UnityPoi...
  • 3/6/2024 12:00:00 AM

Des Moines (/dɪˈmɔɪn/ (listen)) is the capital and the most populous city in the U.S. state of Iowa. It is also the county seat of Polk County. A small part of the city extends into Warren County. It was incorporated on September 22, 1851, as Fort Des Moines, which was shortened to "Des Moines" in 1857. It is on and named after the Des Moines River, which likely was adapted from the early French name, Rivière des Moines, meaning "River of the Monks". The city's population was 217,521 as of the 2017 population estimate. The five-county metropolitan area is ranked 89th in terms of population in ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Warehousing Director jobs
$179,845 to $236,412
Des Moines, Iowa area prices
were up 0.8% from a year ago

Data Warehousing Director in Wilmington, NC
Data warehousing specialists (DWSs) design, develop, and maintain data warehouses.
November 28, 2019
Data Warehousing Director in Provo, UT
"But the reality is also that today, a lot of data is unstructured.
February 15, 2020
Data Warehousing Director in Fort Smith, AR
There have been rapid advances in cloud data warehousing technology.
January 31, 2020