Data Warehousing Director directs the team responsible for the design, implementation, maintenance, and support of data warehouse systems and projects. Has overall responsibility for the development of data warehouse strategy, architecture and standards that meet business needs. Being a Data Warehousing Director ensures that new data platforms can be successfully integrated with existing warehouses, and that data warehouse systems fully support organization-wide data initiatives. Requires a bachelor's degree. Additionally, Data Warehousing Director typically reports to senior management. The Data Warehousing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Warehousing Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Description
Job Description: Client Relationship Assistant
Position: Client Relationship Assistant
Department: Client Relations
Reports To: Client Relationship Manager
Position Purpose:
Receive and process incoming orders for shipping. Generally receives orders via warehouse management software or email. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing orders for the warehouse team each day; and handling complaints.
Responsibilities:
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Receive and respond to customer complaints.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, shipping quotes, and any anticipated delays.
- Recommend services and supplies that will meet customers' needs.
- Confer with production, shipping, warehouse, sales, or common carrier personnel to expedite or trace shipments.
- Communicate with carriers to file claims or to update company and customer information.
- Inspect outgoing work for compliance with customers' specifications.
- Check inventory records to determine availability of requested merchandise.
- File and record needed documentation and client requests.
- Notify departments and clients when supplies of specific items are low, or when orders would deplete available supplies.
- Recommend type of packing or labeling needed for new products and orders.
- Calculate and compile order-related statistics and prepare reports for management.
Nature and Scope:
- Train with Office Operations Manager.
- Learn Infoplus system.
- Learn basic warehouse operations.
- Conduct weekly or monthly meetings with all clients.
- Ensure that clients needs are met and maintaining positive working relationships with them.
Required Skills and Experience:
- Very well spoken.
- Can effectively deescalate client concerns.
- Strong communication skills including written communication skills.
- Self-motivated.
- 1 year of experience in customer relationship and order processing roles or similar experience.
- Proficient with Microsoft Office Suite or related software.
Environment:
- This position is primarily in a climate-controlled office.
- This position needs to be done in person at the office.
- Must be able to lift up to 15 pounds at times.
Benefits:
- Dental, life and medical insurance after 60 days.
- IRA with 3% match after 90 days.
- PTO after 90 days.
- Pay based on experience.
Requirements
Required Skills and Experience:
- Very well spoken.
- Can effectively deescalate client concerns.
- Strong communication skills including written communication skills.
- Self-motivated.
- 1 year of experience in customer relationship and order processing roles or similar experience.
- Proficient with Microsoft Office Suite or related software.
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