Overview
The Director of Business Solutions Development (BSD) defines the strategic direction, leads the software and data warehouse architecture development, and develops/enhances/maintains the business applications & reports that support the goals and operations of the enterprise. They ensure that all software and data warehouse development initiatives align closely with the company's strategic priorities.
The Director of BSD works to improve the development methodologies to deliver high-quality business applications continuously. They evaluate new and existing software and or SaaS platforms for viability to ensure that they will meet the business's current and projected future needs. They ensure that all initiatives meet the optimum mix of cost, schedule, and quality throughout the software development life cycle.
At Partnership Solutions, our work is performed in support of, and on behalf of, Care Design NY (a Care Coordination / Health Home), and Partners Health Plan (a Managed Care Organization), dedicated to providing supports and services for persons with intellectual and/or developmental disabilities. As their administrative arm, we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational mission, vision, and values as stated below:
Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.Values -
- Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
- Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
- Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.
All full-time positions come with generous benefits including $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! Click here to view the current benefits summary.
Responsibilities
Strategy Leadership
- Participate in strategic governance processes of the business organization as a management team member.
- Lead strategic planning to achieve business goals by fostering innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future system and data solutions across both organizations.
- Identify opportunities for the appropriate and cost-effective investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
- Assess and communicate risks associated with business application and or technology investments.
- Develop, track, and control the annual staffing and operational budgets of the Business Solutions Department.
- Develop business case justifications and cost/benefit analyses for software development and data warehouse initiatives.
- Assess and make recommendations for process improvement to improve team productivity and demonstrate business value via innovation and or improve operational efficiency.
Team Leadership
- Hire, develop, evaluate, reward, and retain a highly qualified team of data engineering and software development professionals.
- Foster a culture of innovation, transparency, and accountability.
- Ensure that all teams within the BSD have strong systems and project management skills and the ability to execute business-critical projects.
- Develop and maintain a plan for succession and continuity of critical positions.
- Develop, as part of the annual budget process, a compensation plan for all staff within the BSD.
- Resolve conflicts by demonstrating leadership and decision-making competencies.
Software & Data Warehouse Leadership
- Oversees the design, development, and deployment of the data warehouse platform, reporting, and analytical systems to ensure that they support the operational and strategic utilization of enterprise and departmental data.
- Manages the software development roadmap for all current systems to ensure that they continue to meet the needs of business operations.
- Manages vendors' delivery and performance that provides SaaS functionality such as MediSked and Microsoft Dynamics
- Evaluate new business requirements for closeness of fit with existing systems and research new vendors and applications to ensure the organization's future success.
- Manages all software and data warehouse development phases, including the requirements, design, implementation, system integration, testing, quality assurance, and deployment.
- Continually evaluates new software development methodologies for improvements in the efficiency and delivery of business solutions.
Project Leadership
- Leads, motivates and ensures the accountability of cross-functional teams to meet project milestones.
- Defines project scope, deliverables, roles, and responsibilities in collaboration with key stakeholders and business partners.
- Informs business leaders of risks and their mitigation for all product development initiatives.
- Assigns and monitors the work of personnel, ensuring that project steps align with business objectives, on time, and within budget.
- Defines, acquires, and allocates resources necessary to accomplish the goals and/or objectives and monitors performance across resource channels.
- Establishes plans and executes significant milestone reviews with stage gates to complete the program and project life cycle.
Qualifications
Required
- Bachelor's degree in computer science or business administration.
- 12 years of technical leadership experience with gradually increasing responsibilities.
- 7 years of experience managing enterprise software and data development and deployment.
- 7 years of experience in cross-functional team management.
- Expertise in all software development life cycle phases, including database and application design, development, testing, and deployment.
- Experience using multiple software development and design methodologies, including Agile, Scrum, Waterfall, and UML, and tools like JIRA.
- Experience with database platforms such as Oracle or SQL Server.
- Experience managing SaaS vendors, ensuring the vendor’s product development roadmap meets future business objectives.
- Expertise in data protection and privacy laws and practices, specifically HIPAA.
Preferred
- Master’s degree in computer science or business administration.
- Project Management Professional (PMP) certification.
- 15 years of technical experience with gradually increasing responsibilities.
- 10 years of experience managing enterprise software development and deployment.
- 10 years of experience in cross-functional team management.
- Experience managing healthcare software platforms.
- Experience with Microsoft Dynamics 365
Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.
Salary starting at
$130,000 / yr
Salary up to
$170,000 / yr