Database Marketing Analyst jobs in Chicago, IL

Database Analyst

Sugar Grove Campus
Full-time Support Staff

Hybrid Option: Yes 

Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.

The Database Analyst reports to the Senior Enterprise Systems Manager. This position is responsible for supporting the college Enterprise Resource Planning (ERP) system and related components. The individual in this position will perform such tasks as applying software and operating system upgrades/patches, monitoring system performance, and developing custom solutions as needed.

Functions to be performed by this position with the assistance of other team members and/or professional support include assessing the requirements, defining strategy, developing security, implementation and delivery of an operational database.

Responsibilities

Maintain the ERP and operating system software by applying periodic upgrades and patches.

Setup and maintain test instances of systems as needed for end-user testing and work with end-users to resolve issues found during testing.

Troubleshoot production problems and interact with vendors for ERP and operating system, as well as other vendors support as needed to resolve issues.

Respond to Technical Assistance Center (TAC) calls as assigned.

Meet with Information Technology and other college staff to understand and define new projects and enhancement requests.

Develop custom packages, functions, tables, views, and triggers as needed.

Document all custom solutions developed.

Keep pace with latest technology and assist end-users in reviewing and implementing new Banner features.

Lead database design and implementation for new application development projects that are relational database based.

Assist Information Technology staff in reviewing production database enhancement requests.

Monitor the ERP database and all other operating system database instances.

Work with Information Security Manager to develop and ensure compliance with security procedures for monitoring and controlling access to the institutional Banner database and other institutional databases.

Work with the IT staff to manage operating systems, performance, and capacity planning for the ERP and related servers.

This position requires the individual to be on-call in case of system malfunctions or to work off-hours to perform system upgrades and maintenance.

Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in Computer Science or related area required.

Three years of application development experience required.

Two years of experience with Linux operating systems required.

Three years relational database experience with Oracle strongly preferred.

Experience with TOAD, SQL, and PL/SQL strongly preferred.

Experience working with ERP systems, Ellucian SCT Banner preferred.

Excellent written, oral, and interpersonal communication skills; experience working with administrators, senior managers, and members of other departments.

Organizational skills for developing project timeline for upgrades, patches and release installs needed.

Demonstrated ability to lead complex administrative Information Technology projects.

Please attach the following documents when applying:

1. Cover Letter-Yes
2.  Resume-Yes
3. References-Yes (Can be provided at interview)
   
4. Transcripts-Yes (Can be provided at interview)
   

Special Instructions: Please attach any applicable documents at the time of application.

EOE, including disability and veteran