Database Marketing Manager jobs in Des Moines, IA

Company Location: Two Rivers Marketing - Des Moines, IA
Position Type: Hybrid or Remote
Position Schedule: Full Time
Education Level: 4 Year Degree

WHO WE'RE LOOKING FOR

The primary responsibility of the Manager, Channel Marketing is to assist the team in day-to-day project execution. This position maintains active communication with their client contacts through ongoing status and client delivery meetings, consistently managing clients’ expectations and revisions as well as identifying out-of-scope requests. The Manager, Channel Marketing consistently documents client communications and status meeting debriefings and delivers them to the internal team to keep them updated and informed.

The Manager, Channel Marketing oversees all client projects through their lifecycles, including scoping proposals and timelines, creating estimates, and managing budgets and work-back schedules. This role works closely with vendors/contractors assigned to their projects to manage them within scope and budget and ensure that their components support the overarching project. An effective problem-solver on a day-to-day basis, the Manager, Channel Marketing must be adept at anticipating problems and recognizing opportunities.

WHAT OUR CHANNEL MARKETING MANAGER WILL DO ONCE THEY'RE HERE

• Demonstrates an awareness of core agency service offerings/capabilities
• Demonstrates basic knowledge of program/campaign architecture
• Demonstrates deep knowledge of project architecture, estimate structures, and workflow
• Ensures accurate and complete collection of client assets
• Assist with all incoming requests for the dealer network while utilizing a customer-service oriented mindset
• Uses client-facing communication skills to manage relationships with the dealer network on phone, video call, and email channels, while also being able to anticipate their needs
• Maintains basic knowledge of their clients' industry/segment, consumer profiles, and organizational structure
• Maintains awareness of clients' competitors and informs team, as applicable
• Facilitates weekly client-facing status meeting
• Maintains successful client relationships
• Ensures successful execution of their clients' projects on-quality, on-time, and on-budget
• Manages the facilitation of projects from estimation through launch and ongoing execution
• Proactively manages and updates project work-back schedule
• Ensures that deliverables undergo internal approval process before being presented to client and proofread as necessary
• Effectively presents agency work to clients
• Manages project financials, including vendor quotes and POs, and maintains and monitors project budgets on a daily basis to ensure that the team stays within the agreed-upon budget; informs all parties of any changes to scope/assumptions/issues that arise
• Ensures accuracy of client contacts for agency
• Maintains professional internal and external relationships that meet company core values
• Completes timesheet on a daily basis
• Other relevant duties to position as assigned

WHAT OUR CHANNEL MARKETING MANAGER WILL NEED TO SUCCEED

• 2 years of account or project management experience
• Bachelor’s degree in marketing or similar field
• Marketing agency experience
• Demonstrated knowledge of one or more agency capabilities/offerings
• Experience drafting client project proposals and SOWs
• Experience with researching requirements for project goals and benchmarking
• Experience in successfully managing clients through complex projects
• Experience in project financial management and analysis
• Demonstrated ability to provide tactical solutions to client business objectives
• Experience developing work breakdown structures, creating timelines, and driving successful execution of milestones: on-quality, on-budget, and on-schedule
• Experience collaborating with team members to create detailed project estimates aligned with proposed scopes of work
• Experience with Workamajig, Workbook, Advantage, NetSuite OpenAir, Clients and Profits or other integrated operations tools a plus

WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP)

Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work enviornment we've created.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.