Database Report Writer jobs in Saint Cloud, MN

Power Lodge is looking for an outstanding Service Writer to join our team! This position has a broad set of responsibilities and required skill sets. It will include direct customer contact, building relationships, scheduling, estimating, and selling service and maintenance. We need someone that is fun, friendly, a great communicator, exceptionally organized and enjoys working in a team environment.

Job Responsibilities:

• Provide world-class customer service.
• Schedule service appointments
• Work with Technicians to provide a timely and accurate diagnosis back to the customer.
• Provide complete and accurate written cost estimates for labor and parts.
• Educate customers on the full scope of services offered.
• Open and close repair orders.
• Clearly understand customer’s service request by asking questions to fully understand and clearly document the request.
• Obtain customers authorization before repairs are performed.
• Establish and communicate a time frame for completion of work.
• Keep customers informed of work progress and maintain continual follow-up.
• Maintain a clean and professional work area.
• Other duties as assigned by management.

Qualifications & Requirements:

• Good organizational skills and time management skills.
• Excellent written and verbal communication skills.
• Excellent listening skills.
• Marine and/or Powersports experience.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends

Shift:

• 8 hour shift

Ability to Relocate:

• Onamia, MN 56359: Relocate before starting work (Required)

Work Location: In person