Dealer Relationship Manager establishes and maintains relationships with automobile dealerships with the goal of promoting indirect loans. Provides guidance, training, and support to dealers on the organization's loan products, and tracks dealer metrics and performance. Being a Dealer Relationship Manager maintains working knowledge of products and programs, and ensures that dealer organizations comply with organizational policies and standards. Continually surveys competitive market loan rates and prepares reports for management. Additionally, Dealer Relationship Manager may require an associate degree or its equivalent. Typically reports to a head of a unit/department. The Dealer Relationship Manager gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Dealer Relationship Manager typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
```Duties```
- Oversee the daily operations of the store, including sales, inventory management, and customer service.
- Develop and implement strategies to achieve sales targets and maximize profitability.
- Train, supervise, and motivate store staff to provide excellent customer service and meet performance goals.
- Monitor and maintain inventory levels to ensure product availability.
- Handle customer inquiries, complaints, and escalations in a timely and professional manner.
- Utilize point-of-sale (POS) systems and cash registers to process transactions accurately.
- Conduct employee orientation and provide ongoing training to ensure staff is knowledgeable about products and services.
- Create and maintain a visually appealing store environment through effective merchandising and product placement.
- Collaborate with other store managers and company leadership to share best practices and drive overall business success.
```Experience```
- Minimum of 2 years of experience in wireless sales or retail management.
- Proficient in using POS systems and cash registers.
- Strong mathematical skills for handling cash transactions, calculating discounts, and managing budgets.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent supervisory skills with the ability to lead, motivate, and develop a team.
- Exceptional customer service skills with the ability to resolve issues effectively.
- Knowledge of retail sales principles and techniques.
- Experience in employee scheduling, performance evaluations, and conflict resolution.
- Strong negotiation skills for vendor contracts and pricing agreements.
We offer competitive compensation packages including salary, bonuses, and opportunities for career advancement. Benefits may include health insurance, retirement plans, paid time off, employee discounts, and more.
If you are a results-oriented individual with a passion for delivering exceptional customer service in a retail environment, we would love to hear from you. Apply now to join our team as a Store Manager!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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