Dealer Relationship Manager jobs in Madison, WI

Description

Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter, and Mecho. We pride ourselves as “The Best Experience Company,” striving to provide the best experience for our consumers, channel partners, and associates. 

Dealer Team:

The dealer team is a dynamic team of sales and channel marketing professionals with a history of growing sales profitably and building meaningful long-term customer relationships. This position will be responsible to manage and execute all customer facing conventions and conferences, including training and incentive travel programs. Supported by a dedicated channel marketing team as well as sales and sales operations, the Sales Project Manager position represents a unique opportunity to engage with key customers and help take this business to the next level.

Mission:

The primary mission of the Sales Project Manager is to own and execute all customer facing conventions and conferences, including the training and incentive travel programs exclusive to the dealer channel. The Sales Project Manager will also be responsible for coordination and execution of all regional training programs. As a result, the Sales Project Manager will be required to build and maintain good working relationships with key contacts internally as well as key contacts externally with our customers and incentive travel partners.

Objectives & Outcomes:

The primary objective of this role is to grow sales and profits year over year by executing meaningful conventions, conferences and training programs that engage and educate our dealers. Of equal importance is building and maintain a strong relationship with key customers. The ideal candidate will be detail oriented and collaborative in nature, developing close relationships with our team of dedicated marketers, sales, and sales operations.

 * Manage and lead the execution of all customer-facing conventions, conferences, regional and national training programs, including the preparation coordination of the appropriate displays

* Manage and lead the execution of all dealer channel incentive travel programs and be responsible for working with our third-party travel provider to ensure flawless execution

* Understand and be responsible to manage and meet the budget for each program

* Collaborate and coordinate with Sales, Sales Operations, Channel Marketing, Merchandising and Product Management and Training departments to coordinate the appropriate displays for each program or event

* Collaborate with Regional Sales Managers and National Account Managers to drive and execute all regional and national training programs

Requirements

Education & Experience

* A bachelor’s degree is required, preferably in marketing or business

* 5 years of professional project management experience is required

* Experience should include coordination of conventions and conferences

* Ability to travel up to 15% required, including attending annual sales meetings

Knowledge, Skills and Abilities

* Human Relations: Should be outgoing and pleasant as well as persistent, yet tactful. Should be a good listener and able to convey concern, interest and thoughtfulness. Must be proactive and responsive. Must be able to have difficult conversations in a professional manner.

* Analytical: Should be a fact-based decision maker and have a good analytical, problem-solving approach with ability to analyze needs. Must have the skills to manage a budget effectively.

* Project Management: Must be organized and detail oriented. Must be able to use project management software to successfully manage all aspects of an event.

* Conceptual: Must be imaginative and able to tailor convention displays to serve customer’s needs.

Behavioral Competencies 

Ensures Accountability

• Holding self and others accountable to meet commitments

Drive Engagement

• Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Instill Trust

• Gaining the confidence and trust of others through honesty, integrity, and authenticity

Drive Results

• Consistently achieving results, even under tough circumstances

Consumer/Customer Focus

• Building strong customer relationships and delivering on customer-centric solutions

Critical Thinking

• Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Being Resilient

• Rebounding from setbacks and adversity when facing difficult situations

Optimize Work Processes

• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement