Dealer Relationship Manager jobs in Terre Haute, IN

SUMMARY
Responsible for providing a memorable table games experience for guests while protecting the assets and following the Indiana Gaming Commission regulations, internal controls and standard operating procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration.

• Responsible for the operation and conduct of a particular table game.
• Quickly tabulates the numeric value of playing card totals, dice throws, etc. Must be knowledgeable of poker rankings.
• Inspects and shuffles 6 to 8 decks of cards in a timely manner or operates an automatic shuffling device. Must be proficient at shuffling and pitching cards.
• Audibly announces all hand totals, currency conversions to gaming chips, color changes, and all other pertinent information that transpires during the course of gaming activity.
• Maintains and protects the bankroll at all times.
• Handles gaming chips in order to pay and take in a proficient manner.
• Follows regulations, policies and procedures in the performance of duties.
• Provides quality customer service to all guests.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE
High School Diploma or GED preferred. Must have successfully completed Dealer School or have at least six months of on the job experience within the last five years. Must satisfactorily pass a gaming audition administered by Terre Haute Casino Resort Table Games Supervisor or Manager to verify that the applicant is knowledgeable in technical skills, game pace, awareness of game protection responsibilities, and is able to follow instruction.

LANGUAGE ABILITY
Ability to read and comprehend instructions, training manuals, short correspondence and memos. Ability to write basic correspondence. Ability to effectively present information in one on one and small group situations to customers and other employees of the organization.

MATH ABILITY
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to work with and apply mathematical concepts such as probability and statistical theory.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

CERTIFICATES AND LICENSES
Must be able to obtain and maintain appropriate licensing from the Indiana Gaming Commission.

SUPERVISORY RESPONSIBILITIES
This position does not have any direct supervisory responsibilities.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The noise level in the work environment is usually loud. Candidate may be exposed to smoke when on the casino floor.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (80% of the time). Employee is also required to speak, hear, use hands to handle or feel, and reach with hands and arms. The employee may occasionally be required to sit. Specific vision abilities required by this position include close and distance vision, color and depth perception, and, peripheral vision. The employee must occasionally lift and move up to twenty-five (25) pounds.