Decision Support Project Specialist jobs in Atlanta, GA
Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Recently Added Decision Support Project Specialist jobs
Implementation/Technical Support Coordinator
- The Mom Project
-
Lawrenceville, GA
FULL_TIME
-
***The salary range for this position is $20 - $25 per hour.***
Our Customer is a leading global, diversified information, services and media company with more than 360 businesses. Its major interests include various financial services, medical information and services businesses, and lastly, ownership in cable television networks such as A&E, HISTORY, Lifetime, and ESPN; 33 television stations; 24 daily and 52 weekly newspapers; digital services businesses; and nearly 250 magazines around the world.
We are seeking an Implementation/Technical Support Coordinator on a contract basis to support their business needs. The Implementation/Technical Support Coordinator is responsible for managing implementations and reporting for relevant Black Book solutions. They serve as the primary contact with third-party implementations and are accountable for delivering business results. Manage and provide implementation instructions to the third-party providers, provide validation on integration and lead delivery, and create reports. This role is a hybrid setup with 2 days onsite and 3 days remote at our Customer’s Lawrenceville, GA location.
What You’ll Do:
Lead and manage implementations, maintaining communication throughout to exceed customer expectations
Provide feedback on improving integration capacities
Ensure a smooth transition to operations post-go-live
Maintain reporting and documentation by internal and customer requirements
Collaborate with customer and operations leadership to ensure all processes are adhered to throughout the implementation process
Provide technical support, onboarding, and training of new and existing customers
Document all customer interactions
Track and bring to resolution escalated cases
Clearly and concisely communicate case resolution to customers and team members
Interact directly with various customer representatives and dealership staff
Work closely with other team members to identify potential issues and risks
Develop knowledge base articles to reduce future support needs
Effectively troubleshoot issues, develop alternative solutions, and write professional communications to affected customers
Advocate continuous improvement methodologies throughout the onboarding process and be responsible for making recommendations on making the process better
Primary support interactions are through email, although some telephone consultation will be necessary
Must Haves:
1 year of relevant experience required
Direct customer-facing and implementation delivery experience
Ability to quickly learn new concepts and technologies
Excellent oral and written communication skills
Possess the ability to motivate and maintain effective working relationships
Ability to rely on experience and judgment to plan and accomplish goals
Basic understanding of APIs (Application Programming Interfaces)
Proficiency in Microsoft Office productivity software
Analytical and problem-solving aptitude
High standards of integrity and accountability
Comfort with data relationships and delivery mechanisms such as flat files, web service APIs, and desktop, mobile, and web software applications is essential
Experience in implementing multi-tier support and onboarding processes, omnichannel support offerings, or knowledge bases and other self-service tools
Automotive industry experience preferred
Skill with data management software and tools preferred
Basic understanding of HTML, CSS, and JavaScript preferred
Experience implementing support tools and process changes within a service organization preferred
Education:
A degree or certification in a related field preferred
Hours & Location:
M-F, 40 hours/week. This role will be a hybrid setup with 2 days onsite and 3 days remote at our Customer’s Lawrenceville, GA location.
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Please note : In order to to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated. - Just Posted
Invoicing Specialist
- The Mom Project
-
Tucker, GA
FULL_TIME
- We are an importer of women's fashion accessories, located in Tucker, GA, and are looking for an invoicing specialist to achieve order processing speed and accuracy and excellent customer service. The...
- 9 Days Ago
Client Services Specialist
- Project Redirect
-
Atlanta, GA
FULL_TIME
- Client Services Specialist Summary: Seeking a high performing Client Services Specialist to assist in the efficiency and effectiveness of workflow productivity while attending to the needs of Continuu...
- 4 Days Ago
Project Support Specialist
- Stone Resource
-
Atlanta, GA
CONTRACTOR
- STONE Resource Group is partnering with our client on a search for a detail-oriented and analytically-minded individual to join our team as a Project Support Specialist. In this role, you will be resp...
- 11 Days Ago
Project Support Specialist
- Goldbelt, Inc.
-
Atlanta, GA
FULL_TIME
- Overview Goldbelt C6 is focused on research and development, engineering, and logistics services that enhance and enlarge our customers’ operations. Our expertise is focused on the integration of C6IS...
- 1 Month Ago
Project Support Specialist
- University Housing, University of Georgia
-
Athens, GA
FULL_TIME
- Interested applicants must apply on the UGA Jobs Site. The link can be found here: https://www.ugajobsearch.com/postings/366293 Position Summary This is an administrative position primarily performing...
- 18 Days Ago
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0 Decision Support Project Specialist jobs found in Atlanta, GA area
Science Teacher
- Atlanta Youth Academy
-
Atlanta, GA
- SCIENCE TEACHER Position Overview: The Science Teacher provides instruction and guidance to help students explore and un...
- 5/13/2024 12:00:00 AM
Enterprise Information Technology Sales Specialist
- Programmers.io
-
Atlanta, GA
- Who we are Founded in 2013, with more than 1,500 customers worldwide, Programmers.io is a professional IT Services, Cons...
- 5/13/2024 12:00:00 AM
Enterprise Information Technology Sales Specialist
- Programmers.io
-
Atlanta, GA
- Who we are Founded in 2013, with more than 1,500 customers worldwide, Programmers.io is a professional IT Services, Cons...
- 5/13/2024 12:00:00 AM
Marketing Specialist
- Robert Half
-
Atlanta, GA
- Robert Half is working with a client who is looking to bring on a marketing specialist with focus on digital marketing t...
- 5/13/2024 12:00:00 AM
Customer Care Manager
- MillerKnoll
-
Atlanta, GA
- The Manager of Customer Care is responsible to lead a Herman Miller Customer Care team supporting our dealer network, sa...
- 5/13/2024 12:00:00 AM
Field Service Technician
- AXYZ AUTOMATION INC
-
Atlanta, GA
- Job Description Job Description It is an exciting time at AAG as we work to achieve our vision of being the global leade...
- 5/13/2024 12:00:00 AM
Mid Level/Senior/Lead B2B Lifecycle Marketing Specialist
- Credit Acceptance Corporation
-
Atlanta, GA
- Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple cate...
- 5/13/2024 12:00:00 AM
Area Health Information Specialist II-Onsite
- Datavant
-
Atlanta, GA
- Overview: Who we are... Datavant protects, connects, and delivers the worlds health data to power better decisions and a...
- 5/12/2024 12:00:00 AM
About Atlanta, Georgia
Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is also the 38th most-populous city in the United States. The city serves as the cultural and economic center of the Atlanta metropolitan area, home to 5.8 million people and the ninth-largest metropolitan area in the nation. Atlanta is the seat of Fulton County, the most populous county in Georgia. A small portion of the city extends eastward into neighboring DeKalb County.
Atlanta was originally founded as the terminating stop of a major state-sp...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Decision Support Project Specialist jobs
$91,721 to $122,014
Atlanta, Georgia area prices
were up 1.4% from a year ago
were up 1.4% from a year ago