Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Are you organized, customer service driven and adaptable? Do you like to multi-task and problem solve?
U.S. Legal Support seeks a Customer Support Analyst that has great multi-tasking capability, manages time effectively, and an excellent communicator. Customer Support Analyst duties include serving as a liaison between the company and clients/customers for our Remote Depo platform and similar offerings (Live Litigation and WebEx).
If you possess these qualities, consider joining our legal service team in office role in Florida!
Customer Support Analyst Job Functions:
REMOTE DEPO SUPPORT LINKS:
Perks and Benefits
We provide our Customer Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Requirements
All you need to be a Customer Support Analyst High School Diploma! A minimum of 2-3 years of customer service experience, litigation experience is a plus.
Apply today!
Check why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
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