Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
All about us
You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.
We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.
Work environment
This opportunity is available for a remote or hybrid work arrangement. We empower our employees to find a work style that is best for them. Learn more at .
Pay information
Sales Support Specialist
Pay Level: 019
FLSA Category: Non-Exempt-Hourly
Senior Sales Support Specialist
Pay Level: 021
FLSA Category: Non-Exempt-Hourly
A day in the life
The Sales Support Specialist is responsible for maintaining internal administration of existing accounts, new accounts, and account renewals. This role is responsible for product implementation and maintenance, re-enrollment activities, vendor interaction, research, problem resolution, as well as other administrative and account activities. The Sales Support Specialist acts as a liaison between internal departments and external vendors to ensure accurate client setup and implementation.
Your responsibilities will include:
Additional job responsibilities for the Senior Sales Support Specialist will include:
What you need to succeed
Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards
Benefits and perks
Equal opportunity employment
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.
For questions, please email .
This job posting will be closed 4/18/2024 at 8:00 a.m. (CT). No further applications will be considered.
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